| Conceptualizing total quality management in higher education S Sahney, DK Banwet, S Karunes The TQM magazine 16 (2), 145-159, 2004 | 517 | 2004 |
| A SERVQUAL and QFD approach to total quality education: A student perspective S Sahney, DK Banwet, S Karunes International Journal of productivity and performance management 53 (2), 143-166, 2004 | 467 | 2004 |
| School leadership and its impact on student achievement: The mediating role of school climate and teacher job satisfaction V Dutta, S Sahney International Journal of Educational Management 30 (6), 941-958, 2016 | 311 | 2016 |
| An integrated framework for quality in education: Application of quality function deployment, interpretive structural modelling and path analysis S Sahney, DK Banwet, S Karunes Total Quality Management & Business Excellence 17 (2), 265-285, 2006 | 286 | 2006 |
| Conceptualizing service quality in higher education R Jain, G Sinha, S Sahney Asian Journal on Quality 12 (3), 296-314, 2011 | 200 | 2011 |
| An integrated framework of indices for quality management in education: a faculty perspective S Sahney, DK Banwet, S Karunes The TQM journal 20 (5), 502-519, 2008 | 178 | 2008 |
| Developing a scale to measure students’ perception of service quality in the Indian context R Jain, S Sahney, G Sinha The TQM Journal 25 (3), 276-294, 2013 | 155 | 2013 |
| Understanding consumer’s showrooming behaviour: Extending the theory of planned behaviour S Arora, K Singha, S Sahney Asia Pacific Journal of Marketing and Logistics 29 (2), 409-431, 2017 | 147 | 2017 |
| Enhancing quality in education: application of quality function deployment–an industry perspective S Sahney, DK Banwet, S Karunes Work Study 52 (6), 297-309, 2003 | 132 | 2003 |
| Antecedents to consumers’ showrooming behaviour: An integrated TAM-TPB framework S Arora, S Sahney Journal of Consumer Marketing 35 (4), 438-450, 2018 | 127 | 2018 |
| Webrooming behaviour: a conceptual framework S Arora, S Sahney International Journal of Retail & Distribution Management 45 (7/8), 762-781, 2017 | 124 | 2017 |
| Conceptualizing consumer “trust” in online buying behaviour: An empirical inquiry and model development in Indian context S Sahney, K Ghosh, A Shrivastava Journal of Asia Business Studies 7 (3), 278-298, 2013 | 116 | 2013 |
| Quality framework in education through application of interpretive structural modeling: An administrative staff perspective in the Indian context S Sahney, DK Banwet, S Karunes The TQM Journal 22 (1), 56-71, 2010 | 111 | 2010 |
| Use of multiple methodologies for developing a customer-oriented model of total quality management in higher education S Sahney International journal of educational management 30 (3), 326-353, 2016 | 95 | 2016 |
| Consumer’s webrooming conduct: an explanation using the theory of planned behavior S Arora, S Sahney Asia Pacific Journal of Marketing and Logistics 30 (4), 1040-1063, 2018 | 94 | 2018 |
| Examining consumers’ webrooming behavior: an integrated approach S Arora, S Sahney Marketing Intelligence & Planning 37 (3), 339-354, 2019 | 93 | 2019 |
| “Buyer's motivation” for online buying: an empirical case of railway e-ticketing in Indian context S Sahney, K Ghosh, A Shrivastava Journal of Asia Business Studies 8 (1), 43-64, 2013 | 77 | 2013 |
| Impact of organizational sociotechnical system on managerial retention: a general linear modeling approach K Ghosh, S Sahney Journal of Modelling in Management 6 (1), 33-59, 2011 | 76 | 2011 |
| Customer requirement constructs: the premise for TQM in education: A comparative study of select engineering and management institutions in the Indian context S Sahney, DK Banwet, S Karunes International Journal of Productivity and Performance Management 53 (6), 499-520, 2004 | 76 | 2004 |
| Understanding consumers' showrooming behaviour: a stimulus–organism–response (SOR) perspective S Arora, RR Parida, S Sahney International Journal of Retail & Distribution Management 48 (11), 1157-1176, 2020 | 67 | 2020 |
Devinder BanwetDEPARTMENT OF MANAGEMENT STUDIES IIT DELHIVerified email at dms.iitd.ac.in
