| Organization performance and leadership style: Issues in Education Service S Wahab, A Rahmat, MS Yusof, B Mohamed Procedia-Social and Behavioral Sciences 224, 593-598, 2016 | 109 | 2016 |
| The relationship between time management and job performance in event management NL Ahmad, ANM Yusuf, NDM Shobri, S Wahab Procedia-Social and Behavioral Sciences 65, 937-941, 2012 | 96 | 2012 |
| The relationship between E-service quality and ease of use on Electronic Customer Relationship Management (E-CRM) performance: An empirical investigation in Jordan mobile phone … S Wahab, NAM Nor, ALM Khaled 2010 International Conference on e-Education, e-Business, e-Management and e …, 2010 | 89 | 2010 |
| Student perceptions of educational games in higher education: An empirical study R Ibrahim, S Wahab, RCM Yusoff, K Khalil, I Desaru, A Jaafar Issues in Information Systems 12 (1), 120-133, 2011 | 43 | 2011 |
| The influence of perceived privacy on customer loyalty in mobile phone services: An Empirical Research in Jordan S Wahab, ASM Zahari, K Al Momani, NAM Nor International Journal of Computer Science Issues (IJCSI) 8 (2), 45, 2011 | 40 | 2011 |
| The Evolution of relationship marketing (RM) towards customer relationship management (CRM): A step towards company sustainability S Wahab Information Management and Business Review 1 (2), 88-96, 2010 | 36 | 2010 |
| Technology trust and e-banking adoption: the mediating effect of customer relationship management performance S Wahab, NA Mohd Noor, J Ali The Asian Journal of Technology Management 2 (2), 40-49, 2009 | 34* | 2009 |
| The influence of consumer socialization on brand loyalty: survey on Malaysian fast food consumer NDM Shobri, S Wahab, NL Ahmad, NRN bt‘Ain Procedia-Social and Behavioral Sciences 65, 523-529, 2012 | 29 | 2012 |
| The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services S Wahab, J Kamaruzaman, KAM Al Momani, NA Mohd Noor African Journal of Business Management 5 (1), 128-134, 2011 | 27 | 2011 |
| The influence of service recovery strategies on word of mouth: Views of mobile phone users S Wahab, NS Norizan International Journal of Computer Science Issues (IJCSI) 9 (3), 99, 2012 | 20 | 2012 |
| Investigating the relationship between customer knowledge management and knowledge sharing among insurance companies in Malaysia ASM Zahari, B Ab Rahman, AK Othman, S Wahab Asian Social Science 9 (10), 60, 2013 | 19 | 2013 |
| Relationship between customer relation management performance and e-banking adoption: A look at Malaysian banking industry S Wahab, NA Mohd Noor, J Ali, K Jusoff International Journal of Business and Management 4 (12), 122-128, 2009 | 13 | 2009 |
| The Influence of Leaders Orientation on Event Management Success: Event Crews Perception samsudin wahab 2nd World Conference on Business, Economics and Management, 2013 | 12 | 2013 |
| The relationship between management competencies and internal marketing knowledge towards internal marketing performance S Wahab, MFM Shah, SN Faisalmein Proceedings of the Regional Conference on Science, Technology and Social …, 2019 | 11 | 2019 |
| Customer-supplier relationship management performance model for SMEs: Missing link between logistic and business intermediaries MF Mohamad Shah, S Wahab, MS Tahir ASEAN Entrepreneurship Journal (AEJ) 2 (2), 18-30, 2016 | 10 | 2016 |
| The Relationship between Service, Process, Organization and Marketing Innovations towards Firm Performance: Views of Broadcasting Industry in Malaysia S Wahab, SAA Jamalulil, MF bin Mohamad Shah Online](AEMS 2017) International Conference on Advanced Education and …, 2017 | 9 | 2017 |
| The evolution of relationship marketing (RM) towards customer relationship management (CRM): A step towards customer service excellence S Wahab, AK Othman, BA Rahman The 2nd International Research Symposium in Service Management Yogyakarta …, 2011 | 8 | 2011 |
| THE CONTRIBUTING FACTORS OF BUSINESS PROCESS STRATEGY ON CUSTOMER RELATIONSHIP MANAGEMENT PERFORMANCE: A PILOT STUDY AMONG SME’ S LOGISTIC OPERATORS MFM Shah, N Hussin, S Wahab Journal of Fundamental and Applied Sciences 10 (5S), 841-850, 2018 | 7 | 2018 |
| The contributing future trends in education of financial strategy on customer relationship management performance characteristic: A pilot study among SME’s logistic operators MFM Shah, S Wahab, A Tajudin Proceedings of the International Conference on the Future of Education 183 …, 2018 | 7 | 2018 |
| The Contributing Factors of Location Strategy on Customer Relationship Management Performance: A Pilot Study among SME’s Logistic Operators MF bin Mohamad Shah, S bin Wahab National Conference on Creativity in Education and Humanities, 2017 | 7 | 2017 |
Professor Hj. Kamaruzaman Jusoff, Ph...Faculty of Resource Science & Technology, UNIMASVerified email at unimas.my
