| Patient loyalty to healthcare organizations: Relationship marketing and satisfaction HJ Astuti, K Nagase International Journal of Management and Marketing Research 7 (2), 39-56, 2014 | 82 | 2014 |
| ANALISIS KEPUASAN KONSUMEN HJ Astuti MEDIA EKONOMI, 2012 | 79* | 2012 |
| A framework for conceptualizing patient loyalty to healthcare organizations HJ Astuti, K Nagase Health Services Management Research 29 (3), 70-78, 2016 | 33 | 2016 |
| Patient loyalty to health care organizations: Strengthening and weakening (satisfaction and provider switching) HJ Astuti, K Nagase Journal of Medical Marketing 14 (4), 191-200, 2014 | 31 | 2014 |
| The effect of claim expense, liquidity, risk-based capital, company size, debt to equity, and debt to asset on profitability in Indonesia Islamic insurance companies S Santoso, H Astuti, L Sayekti ICBAE 2020: Proceedings of the 2nd International Conference of Business …, 2020 | 9 | 2020 |
| Weakened patient loyalty model at beauty clinics: Based on variety seeking behavior, dissatisfaction, negative wom and brand switching HJ Astuti, SB Santoso SHS Web of Conferences 86, 01032, 2020 | 7 | 2020 |
| Analisis Kepuasan Konsumen (SERVQUAL Model dan. Jurnal Media Ekonomi, 7 (1), 1–20 HJ Astuti | 7 | 2007 |
| Analisis Kualitas Pelayanan Ditinjau dari Kepuasan Nasabah Pada BMT (Baitul Maal Wattamwil) Khasanah di Purwokerto SB Santoso, HJ Astuti Purwokerto: LPPM, 2003 | 7 | 2003 |
| A Framework for Conceptualizing Islamic Bank Socialization in Indonesia SB Santoso, HJ Astuti arXiv preprint arXiv:2011.10958, 2020 | 6 | 2020 |
| Siklus Hidup Organisasi: Upaya-Upaya Strategis Dalam Menghadapi Gejala Penurunan Organisasi Agar Dapat “Going Concern” Dan Tetap Unggul SB Santoso, HJ Astuti EKUITAS (Jurnal Ekonomi dan Keuangan) 9 (1), 17–34-17–34, 2005 | 6 | 2005 |
| Pengaruh Kualitas Layanan, Pengalaman, Kepuasan Konsumen Dan Perilaku Mencari Variasi Terhadap Perpindahan Merek NB Karnowati, HJ Astuti, P Pujiharto, A Fitriati Jurnal Manajemen Motivasi 17 (1), 18-26, 2021 | 5 | 2021 |
| The effect of green marketing, product design, and brand trust on purchase decisions on tupperware products in purwokerto AR Ariyanti, A Hidayah, HJ Astuti, T Haryanto, F Bagis, MM Ikhsani International Journal of Economics, Business and Accounting Research (IJEBAR …, 2020 | 5 | 2020 |
| Pengaruh Endorsement Beauty Vlogger, Country Of Origin Dan Perceived Quality Terhadap Minat Beli Produk Kosmetik Mascara Maybelline (Studi pada Mahasiswa di Beberapa … A Widianingsih, HJ Astuti Master: Jurnal Manajemen dan Bisnis Terapan 1 (1), 23-34, 2021 | 3 | 2021 |
| The Antecedents of The Islam ic Bank Socialization Model are Viewed from Reference Groups (Islamic Scholar, Islamic Religious Education Teachers, and Community Leaders) in … SB Santoso, HJ Astuti International Conference on Business, Internet, and Social Media (BISM 2017 …, 2017 | 3 | 2017 |
| Pengaruh Nilai yang Dipersepsikan dan Kualitas Layanan Terhadap Loyalitas yang Dimediasi Kepuasan Konsumen HJ Astuti None 9 (1), 29590, 2009 | 3 | 2009 |
| Balancing Operational Services in Healthcare: An Indonesian Perspective HJ Astuti Contemporary Issues and Research in Operations Management, 2018 | 2 | 2018 |
| Public Service Community Satisfaction Survey And Evaluation: A State Health Center Perspective H Astuti, S Santoso, B Al-Hajj, S Bangkit Proceedings of the 3rd International Conference of Business, Accounting, and …, 2022 | 1 | 2022 |
| STUDI IMPLEMENTASI MBKM PADA MAHASISWA, DOSEN DAN MITRA DI TINGKAT PRODI MANAJEMEN, AKUNTANSI, DAN TEKNIK INFORMATIKA DI UNIVERSITAS MUHAMMADIYAH PURWOKRTO SB Santoso, HJ Astuti, H Pramono, NI Inayati Review of Applied Accounting Research (RAAR) 2 (1), 96-116, 2022 | 1 | 2022 |
| Moderation Of Consumer Values And Service Quality to Increasing Customer Loyalty NB Karnowati, HJ Astuti Prosiding University Research Colloquium, 159-166, 2021 | 1 | 2021 |
| The influence Quality of information, Sistem Quality and Service Quality on Satisfaction and User Performace HN Isnaeningsih, A Fitriati, P Pujiharto, HJ Astuti Jurnal Manajemen Bisnis 12 (2), 266-281, 2021 | 1 | 2021 |
