| Operational or strategic benefits: Empirical investigation of internet adoption in supply chain management AK Tarofder, SMF Azam, AN Jalal Management Research Review 40 (1), 28-52, 2017 | 105 | 2017 |
| The impact of electronic customer relationship management on consumer's behavior UMZ Usman, AN Jalal, MA Musa International Journal of Advances in Engineering & Technology 3 (1), 500, 2012 | 37 | 2012 |
| Transforming traditional CRM into social CRM: An empirical investigation in Iraqi healthcare industry AN Jalal, M Bahari, AK Tarofder Heliyon 7 (5), 2021 | 19 | 2021 |
| Factors influencing customer social relationship management implementation and its benefits in healthcare industry AN Jalal, M Bahari, AK Tarofder, WMNMW Musa Polish Journal of Management Studies 19 (2), 196-205, 2019 | 17 | 2019 |
| The moderating role of perceived risk in the technology acceptance model (TAM): The context of mobile banking in developing countries AM Mutahar, A Aldholay, O Isaac, AN Jalal, FEB Kamaruddin Proceedings of International Conference on Emerging Technologies and …, 2022 | 9 | 2022 |
| Social media and traditional customer relationship management: an overview of theoretical challenges and future directions in healthcare context AN Jalal, M Bahari, MW Musa, SR Sherief Int. J. Adv. Trends Comput. Sci. Eng 8 (1.6), 76-82, 2019 | 9 | 2019 |
| Influence of Customer Relationship Management on Online Shopping AN Jalal, O bin Ibrahim International Journal of Computer Science Issues (IJCSI) 9 (6), 363, 2012 | 9 | 2012 |
| Covid-19 and Online Learning Engagement: Effects of Internal Crisis Communication, Technology and Social Responsibility SF Salem, I Al-Jubari, A Aldholay, AN Jalal, AM Mutahar Proceedings of International Conference on Emerging Technologies and …, 2022 | 5 | 2022 |
| Predicting Intention to Use Mobile Banking Services among Yemeni Banks’ Clients: Is Perceived Value Important? AM Mutahar, A Aldholay, O Isaac, AN Jalal, S Alkibsi Proceedings of International Conference on Emerging Technologies and …, 2022 | 4 | 2022 |
| Towards a better understanding of the Organizational Characteristics that affect Acceptance of Big Data Platforms for Academic Teaching A Aldholay, O Isaac, AN Jalal, FA Anor, AM Mutahar Indonesian Journal of Electrical Engineering and Informatics (IJEEI) 9 (3 …, 2021 | 4 | 2021 |
| Factors that Accelerate the Rise of Acceptance of Big Data Platforms for Academic Teaching: Personal Innovativeness as Moderating Variable A Aldholay, O Isaac, AN Jalal, FA Anor, AM Mutahar Proceedings of International Conference on Emerging Technologies and …, 2022 | 3 | 2022 |
| Investigating the Crucial Factors Affecting the Social CRM Implementation and Its Benefits in Iraqi Healthcare Industry AKT Abdullah Nabeel Jalal, Mahadi Bahari 1 st Malaysia Doctoral Consortium for Information Systems 1 ((ISBN: 978-983 …, 2018 | 2* | 2018 |
| A Pilot-Testing of Social Customer Relationship Management Adoption in Healthcare Context AN Jalal, M Bahari, SR Sherief 2019 6th International Conference on Research and Innovation in Information …, 2019 | 1 | 2019 |
| Factors Influencing Social Customer Relationship Management Implementation and its Benefits in Healthcare Industry WMNMWM Abdullah Nabeel Jalal , Mahadi Bahari , Arun Kumar Tarofder Polish Journal of Management Studies 2 (01.3001.0013.2737), 19, 2019 | | 2019 |
| CUSTOMER RELATIONSHIP MANAGEMENT FRAMEWORK FOR CENTER OF INFORMATION AND COMMUNICATION TECHNOLOGY AN Jalal Universiti Teknologi Malaysia, 2012 | | 2012 |
| Investigating the Crucial Factors Affecting the Social CRM Implementation and Its Benefits in Iraqi Healthcare Industry AN Jalal, M Bahari, AK Tarofder | | |
| CUSTOMER RELATIONSHIP MANAGEMENT: PROPOSED FRAMEWORK FROM AN ICT ORGANIZATION PERSPECTIVE AN Jalal, A Aswaddalai, SR Sherief, NABA Jalil | | |
