How to build customer loyalty: Through customer experience, perceived price, and customer satisfaction EB Setiawan Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12 (4 …, 2021 | 52 | 2021 |
Pengaruh kualitas pelayanan terhadap loyalitas pelanggan pada Perusahaan Penerbangan Full Service Airlines S Marina, A Darmawati, I Setiawan Jurnal Manajemen Transportasi & Logistik (JMTransLog) 1 (2), 157-164, 2014 | 28 | 2014 |
Customer loyalty as the implications of price fairness determined by relationship marketing and service quality of airline services S Marina, D Kartini, D Sari, S Padmasasmita South East Asia Journal of Contemporary Business, Economics and Law 11 (2 …, 2016 | 22 | 2016 |
Kepemimpinan Etis, Karakteristik Pekerjaan, dan Kepuasan Kerja Karyawan Maskapai Penerbangan C Pahrudin, S Marina, L Agusinta Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 5 (2), 117-128, 2018 | 21 | 2018 |
Pengaruh Kualitas Pelayanan PT. Angkasa Pura I Terhadap Kepuasan Penumpang Di Bandar Udara Internasional Lombok, Praya S Marina, DR Maulana, I Ozali Jurnal Manajemen Bisnis Transportasi Dan Logistik 5 (1), 87-92, 2018 | 18 | 2018 |
E-Service quality Dan repurchase intention Pada travel agent online di Wilayah DKI Jakarta S Marina, A Setiawati, NA Salehati Jurnal Manajemen Bisnis Transportasi Dan Logistik 6 (2), 127-136, 2020 | 16 | 2020 |
Domestic Air Transport Regulations in Indonesia K Martono, S Marina, A Wardana Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 3 (1), 9-27, 2016 | 14 | 2016 |
Study of the formation of National Logistics Cluster for Disaster Management (KLASNASLOG PB) by National Disaster Management Authority (BNPB) to streamline transport for … RDR Hidayat, B Fahriza, L Agusinta, A Setyawan, S Marina MATEC Web of Conferences 229, 04005, 2018 | 12 | 2018 |
Corporate image and service quality: Evidence from Indonesia Mass Rapid Transport S Marina, K Pasha, P Ricardianto, T Octora, O Olfebri, A Rahmawati, ... Uncertain Supply Chain Management 11 (3), 1265-1274, 2023 | 10 | 2023 |
The Development of Online Platform for Humanitarian Logistics RDR Hidayat, S Marina, L Agusinta, A Setyawati, A Rahmawati Proceedings of the 9th International Conference on Operations and Supply …, 2019 | 6 | 2019 |
Peranan Menwa Dalam Character Building Untuk Mendukung Keunggulan Bersaing Di Industri 4.0 RDR Hidayat, S Marina, A Rahmawati, RF Jayasakti, L Agusinta Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate …, 2019 | 5 | 2019 |
Analisis Pengaruh Harga, Kualitas Pelayanan dan Kepercayaan Terhadap Kepuasan Penumpang Maskapai Air Asia Pada Rute Penerbangan Cgk-Lop di Masa Pandemi DR Maulana, C An, Z Abidin, S Marina, EN Adi, N Aulia SKYHAWK: Jurnal Aviasi Indonesia 3 (1), 188-201, 2023 | 3 | 2023 |
the Effect of Price Fairness and Service Quality Through Repurchase Intention Mediated of Customer Satisfaction SF Cahyanto, MA Maulana, SM Marina, A Rahmawati Advances in Transportation and Logistics Research 5, 290-302, 2022 | 3 | 2022 |
The Effect Of Electronic Word Of Mouth And Electronic Service Quality On Purchase Intention Of Tickets Of Citilink Indonesia Airline NZ Akbar, VH Putri, S Marina, E Liana Advances in Transportation and Logistics Research 4, 597-609, 2021 | 3 | 2021 |
Import custom clearance at Tanjung Priok port (the Obstacles and the Solution) H Hidayati, F Milania, S Marina, RDR Hidayat Advances in Transportation and Logistics Research 3, 113-121, 2020 | 3 | 2020 |
Peran Aktif Institut Transportasi Dan Logistik (ITL) Trisakti Dalam Meningkatkan Kesadaran Manajemen Kebencanaan Di Indonesia RDR Hidayat, OF OlFebri, E Saribanon, A Rahmawati, S Marina Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate …, 2018 | 3 | 2018 |
PENGARUH PEMASARAN KERELASIAN TERHADAP KEUNGGULAN BERSAING UNIT BISNIS CARGO PT GARUDA INDONESIA S Marina, H Hanifah, L Agusinta Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 4 (3), 267-276, 2018 | 3 | 2018 |
Influence of service quality on passenger satisfaction at Halim Perdanakusuma Airport, Jakarta, Indonesia C Ruhiyat, S Marina, H Hanifah, O Olfebri Global Research on Sustainable Transport (GROST 2017), 357-363, 2017 | 3 | 2017 |
Analythical Hierarchy Process (AHP) method in the selection of logistics service provider in Jakarta MG Pratama, S Marina, S Rahardjo, Y Tatiana Aviasi: Jurnal Ilmiah Kedirgantaraan 19 (2), 1-20, 2022 | 2 | 2022 |
Analisis Pengaruh Green Manufacturing, Green Distribution, Dan Reverse Logistics Dalam Membangun Green Supply Chain Management L Agusinta, S Marina, P Fachrial, YD Sucipto Jurnal sosial dan sains 2 (11), 1189-1197, 2022 | 2 | 2022 |