Follow
Norzuwana Sumarjan
Title
Cited by
Cited by
Year
An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
J Kang, A Manthiou, N Sumarjan, L Tang
Journal of Hospitality Marketing & Management 26 (1), 1-22, 2017
2042017
Examining the structural relations among hikers' assessment of pull-factors, satisfaction and revisit intentions: The case of mountain tourism in Malaysia
SHM Taher, SA Jamal, N Sumarjan, N Aminudin
Journal of outdoor recreation and tourism 12, 82-88, 2015
882015
The incorporation of consumer experience into the branding process: an investigation of name‐brand hotels
A Manthiou, J Kang, N Sumarjan, L Tang
International Journal of Tourism Research 18 (2), 105-115, 2016
732016
Examining attraction loyalty formation in creative tourism
D Suhartanto, A Brien, N Sumarjan, N Wibisono
International Journal of Quality and Service Sciences 10 (2), 163-175, 2018
562018
The effects of service performance of hotel customers on quality of experience and brand loyalty in Iran
RS Hosseini, A Zainal, N Sumarjan
Procedia-Social and Behavioral Sciences 201, 156-164, 2015
492015
Hospitality and tourism
N Sumarjan, MSM Zahari, SM Radzi, Z Mohi, MHM Hanafiah, ...
Hrani Hospitality 10, 2014
402014
Theory and practice in hospitality and tourism research
SM Radzi, MFS Bakhtiar, Z Mohi, MSM Zahari, N Sumarjan, CT Chik, ...
CRC Press, 2014
262014
Incongruent quality management perceptions between Malaysian hotel managers and employees
N Sumarjan, SW Arendt, M Shelley
The TQM Journal 25 (2), 124-140, 2013
232013
A Conceptual study of perceived value and behavioral intentions in green hotels
H Rasidah, SA Jamal, N Sumarjan
Australian Journal of Basic and Applied Sciences 8 (5), 254-259, 2014
192014
The potentiality of food as a tourism souvenir product
NFS Hazman-Wong, N Sumarjan
Hospitality and Tourism 2015: Proceedings of HTC 2015 (Malacca, Malaysia, 2 …, 2015
132015
Internal market orientation framework as a source of improving service quality within the Malaysian hotel industry
J Lahap, NM Said, KHC Rose, N Sumarjan, Z Mohi
SHS Web of Conferences 12, 01004, 2014
132014
Movie touring: The influence of film on viewers’ travel intention
MNI Ismail, N Sumarjan, NFA Hadi Khan, MH Hanafiah
Balancing Development and Sustainability in Tourism Destinations …, 2017
122017
Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry
SM Radzi, MHM Hanafiah, N Sumarjan, Z Mohi, D Sukyadi, K Suryadi, ...
CRC Press, 2016
112016
Idiosyncratic identity for homestay tourism in Malaysia: importance, benefits and challenges
SA Jamal, N Aminudin, N Sumarjan, CT Chik
Journal of Fundamental and Applied Sciences 10 (2S), 524-539, 2018
82018
Perceived value and behavioral intentions relationship: A test of mediation model in Malaysian green hotels
H Rasidah, SA Jamal, N Sumarjan, MHA Ong
Advanced Science Letters 23 (8), 7359-7362, 2017
82017
Customer's acceptance, usage and M-satisfaction of Mobile Hotel Reservation Apps (MHRA).
N Mohd, AH Mohamad, S Norzuwana, HH Mohd, IZ Muhammad
Journal of Tourism, Hospitality and Culinary Arts 9 (2), 425-442, 2017
82017
The digital printing technologies and survival of the commercial printers in Malaysia printing industry
NAM ALI, MH AZAHARI, SM ROSNAN, N SUMARJAN
Journal of Printing Science and Technology 56 (1), 18-23, 2019
72019
Quality practices implementation in Malaysian hotels: The management perspective
N Sumarjan, S Arendt
72011
Customer’s acceptance, usage and M-satisfaction of Mobile Hotel Reservation Apps (MHRA)
MNI Ismail, MA Hemdi, N Sumarjan, MH Hanafiah, MI Zulkifly
Journal of Tourism, Hospitality & Culinary Arts (JTHCA) 9 (2), 1-18, 2017
62017
Internal market orientation framework as a source of improving service quality within the Malaysian hotel sector
J Lahap, MN Said, K Rose, N Sumarjan, Z Mohi
The 4th International Conference on Tourism Research (4ICTR), 21-33, 2014
62014
The system can't perform the operation now. Try again later.
Articles 1–20