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Ashish Kalra
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Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement: does relationship duration matter?
OS Itani, R El Haddad, A Kalra
Journal of Retailing and Consumer Services 53, 101980, 2020
1052020
Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs
OS Itani, A Kalra, J Riley
Information & Management 59 (3), 103621, 2022
512022
Connect within to connect outside: effect of salespeople's political skill on relationship performance
A Kalra, R Agnihotri, NN Chaker, RK Singh, BK Das
Journal of Personal Selling & Sales Management 37 (4), 332-348, 2017
492017
Effect of internal competitive work environment on working smart and emotional exhaustion: the moderating role of time management
A Kalra, R Agnihotri, S Talwar, A Rostami, PK Dwivedi
Journal of Business & Industrial Marketing 36 (2), 269-280, 2020
342020
Contrasting effects of salespeople’s emotion appraisal ability in a transaction-oriented environment
E Briggs, A Kalra, R Agnihotri
Journal of Business & Industrial Marketing 33 (1), 84-94, 2018
272018
Utilizing social media in a supply chain B2B setting: A knowledge perspective
R Agnihotri, A Kalra, H Chen, PJ Daugherty
Journal of Business logistics 43 (2), 189-208, 2022
242022
The role of frontline employees’ competitive intelligence and intraorganizational social capital in driving customer outcomes
A Kalra, R Agnihotri, E Briggs
Journal of Service Research 24 (2), 269-283, 2021
242021
Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance
A Kalra, E Briggs, W Schrock
Journal of Business Research 154, 113344, 2023
202023
“Because you are a part of me”: Assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender
OS Itani, A Kalra, NN Chaker, R Singh
Industrial Marketing Management 98, 283-298, 2021
182021
SALESPERSON NETWORKING BEHAVIORS AND CREATIVITY: EXPLORING AN UNCONVENTIONAL RELATIONSHIP.
MT Krush, RAJ Agnihotri, GM Macintosh, A Kalra
Marketing Management Journal 27 (1), 2017
172017
“A little competition goes a long way”: Substitutive effects of emotional intelligence and workplace competition on salesperson creative selling
A Kalra, R Dugan, R Agnihotri
Marketing Letters 33 (3), 399-413, 2022
142022
Assessing the drivers and outcomes of behavioral self-leadership
A Kalra, R Agnihotri, R Singh, S Puri, N Kumar
European journal of marketing 55 (4), 1227-1257, 2021
112021
“Turning role conflict into performance”: assessing the moderating role of self-monitoring, manager trust and manager identification
A Kalra, OS Itani, S Sun
Journal of Service Theory and Practice 33 (3), 436-461, 2023
82023
A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
A Kalra, NN Chaker, R Singh, OS Itani, R Agnihotri
Industrial Marketing Management 113, 202-214, 2023
72023
Can salespeople use social media to enhance brand awareness and sales performance? The role of manager empowerment and creativity
A Kalra, OS Itani, A Rostami
Journal of Business & Industrial Marketing 38 (8), 1738-1753, 2023
42023
Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective
A Kalra, NY Lee, R Dugan
Journal of Marketing Theory and Practice, 1-21, 2023
42023
How does big data affect organizational financial performance in turbulent markets? The role of customer-linking and selling capabilities
OS Itani, A Kalra, A Rostami
Technological Forecasting and Social Change 201, 123221, 2024
12024
How ethical leaders foster salesperson creativity: exploring the roles of social power, job autonomy, and internal competitive work environment
C Gabler, A Kalra
Journal of Marketing Theory and Practice, 1-15, 2024
2024
Towards Abundant Sales Organizations: How Workplace Spirituality and Innovative Climate Foster Customer-Related Outcomes: An Abstract
A Kalra, V Badrinarayanan, R Agnihotri, V Sharma, R Agrawal
Academy of Marketing Science Annual Conference, 243-244, 2020
2020
VALUE CO-CREATION THROUGH SOCIALCRM: THE ROLE OF SALESPERSON KNOWLEDGE AND NEEDS
OS Itani, J Riley, A Kalra
2020 AMA Summer Academic Conference, 582, 2020
2020
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