Tony Dwi Susanto
Tony Dwi Susanto
Research Group Leader of e-Government & IT Governance, Institut Teknologi Sepuluh Nopember (ITS)
Verified email at is.its.ac.id - Homepage
TitleCited byYear
Factors influencing citizen adoption of SMS-Based e-Government Services.
TD Susanto, R Goodwin
Electronic journal of e-government 8 (1), 2010
972010
User acceptance of SMS-based e-government services: Differences between adopters and non-adopters
TD Susanto, R Goodwin
Government Information Quarterly 30 (4), 486-497, 2013
722013
User acceptance of SMS-based egovernment services
TD Susanto, R Goodwin
International Conference on Electronic Government, 75-87, 2011
422011
A Six-level model of SMS-based eGovernment
TD Susanto, R Goodwin, P Calder
International Conference on E-Government, 144-176, 2008
202008
Individual acceptance of e-Government services in a developing country: Dimensions of perceived usefulness and perceived ease of use and the importance of trust and social …
TD Susanto, M Aljoza
Procedia Computer Science 72, 622-629, 2015
182015
Opportunity and overview of SMS-based e-government in developing countries
TD Susanto, RD Goodwin
WIT Press, 2005
152005
An SMS-Based e-Government Model: What Public Services can be Delivered through SMS?
TD Susanto, R Goodwin
Handbook of Research on E-Services in the Public Sector: E-Government …, 2011
122011
An SMS-Based e-Government Model: What Public Services can be Delivered through SMS?
TD Susanto, R Goodwin
Handbook of Research on E-Services in the Public Sector: E-Government …, 2011
122011
Manajemen Layanan Teknologi Informasi
TD Susanto
AISINDO 1, 197, 2016
102016
Pembuatan Standard Operating Procedure (SOP) Service Desk Berdasarkan Kerangka Kerja Itil V3 dengan Menggunakan Metode Analisis Gap Layanan (Studi Kasus: PT. XYZ, Tangerang)
A Rachmi, TD Susanto, A Herdiyanti
Jurnal Teknik ITS 3 (2), A175-A180, 2014
92014
Individual acceptance of e-government: a literature review
TD Susanto
The Second International Conference on Informatics Engineering & Information …, 2013
92013
Implementing SMS-based e-Government model
TD Susanto, RD Goodwin
Austrian Computer Society, 2006
72006
Adoption success factors of SMS-based eGovernment: A case study of SMS-OBM and SMS-MIIAS
TD Susanto, R Goodwin
ICCIO, Bandung, Indonesia, 2010
62010
Pembuatan Standar Operasional Prosedur (SOP) Manajemen Akses Untuk Aplikasi E-Performance Bina Program Kota Surabaya Berdasarkan Kerangka Kerja ITIL V3 Dan ISO 27002
WR Wicaksana, A Herdiyanti, TD Susanto
SISFO Vol 6 No 1 6, 2016
42016
User acceptance of e-government citizen report system (a case study of city113 app)
TD Susanto, MM Diani, I Hafidz
Procedia Computer Science 124, 560-568, 2017
32017
A comparison study of smart city in Taipei and Surabaya
N Alamsyah, TD Susanto, TC Chou
2016 International Conference on ICT For Smart Society (ICISS), 111-118, 2016
32016
Pembuatan SOP Menurut PERMENPAN No. 52 Tahun 2011 dengan Best Practice COBIT 5 dan ITIL V3
M Farid, TD Susanto, AS Nisafani
SESINDO 2013 2013, 2013
32013
Content presentation and SMS-based e-government
TD Susanto, RD Goodwin
Proceedings of the International Conference on Electrical Engineering and …, 2007
32007
Sukses Mengelola Layanan Teknologi Informasi & Kiat Lulus Ujian Sertifikasi ITIL Foundation
TD Susanto
AISINDO 1, 346, 2017
22017
Measuring E-Government Implementation Program: A Case Study of Surabaya City, Indonesia
TD Susanto
International Journal Information Systems and Engineering 1 (1), 1-8, 2015
22015
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