Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance P Guchait, A Paşamehmetoğlu, M Dawson International Journal of Hospitality Management 41, 28-37, 2014 | 197 | 2014 |
Error management culture: impact on cohesion, stress, and turnover intentions P Guchait, A Paşamehmetoğlu, J Madera The Service Industries Journal 36 (3-4), 124-141, 2016 | 92 | 2016 |
Why should errors be tolerated? Perceived organizational support, organization-based self-esteem and psychological well-being X Wang, P Guchait, A Paşamehmetoğlu International Journal of Contemporary Hospitality Management 32 (5), 1987-2006, 2020 | 78 | 2020 |
Hospitality employee’s mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance X Wang, X Wen, A Paşamehmetoğlu, P Guchait International Journal of Hospitality Management 94, 102846, 2021 | 65 | 2021 |
Error recovery performance: the impact of leader behavioral integrity and job satisfaction P Guchait, T Simons, A Pasamehmetoglu Cornell Hospitality Quarterly 57 (2), 150-161, 2016 | 64 | 2016 |
The importance of error management culture in organizations: The impact on employee helping behaviors during service failures and recoveries in restaurants P Guchait, A Paşamehmetoğlu, JA Lanza-Abbott Journal of Human Resources in Hospitality & Tourism 14 (1), 45-67, 2015 | 60 | 2015 |
Anxiety and gratitude toward the organization: Relationships with error management culture and service recovery performance X Wang, P Guchait, A Pasamehmetoglu International Journal of Hospitality Management 89, 102592, 2020 | 57 | 2020 |
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors A Pasamehmetoglu, P Guchait, JB Tracey, CJL Cunningham, P Lei Journal of Service Theory and Practice 27 (1), 2-22, 2017 | 50 | 2017 |
Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance X Wang, P Guchait, A Paşamehmetoğlu International Journal of Contemporary Hospitality Management 32 (8), 2635-2655, 2020 | 48 | 2020 |
Örgütsel kimlik algısı, örgütsel bağlılık ve örgütsel vatandaşlık davranışı arasındaki ilişkinin belirlenmesine yönelik bir araştırma A Paşamehmetoğlu, AB Poyraz Journal of Business Economics 2 (4), 75-89, 2013 | 43 | 2013 |
Motivasyon A Paşamehmetoğlu, HO Yeloğlu İçinde, s. Der. Sığrı, Ü. ve Gürbüz, S. Örgütsel Davranış. İstanbul, Beta …, 2013 | 40 | 2013 |
Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance A Paşamehmetoğlu, RF Guzzo, P Guchait Journal of Hospitality and Tourism Management 50, 119-126, 2022 | 38 | 2022 |
Employee mindfulness and creativity: When emotions and national culture matter H Gip, D The Khoa, P Guchait, RL Fernando Garcia, A Pasamehmetoglu The Service Industries Journal 42 (5-6), 383-411, 2022 | 31 | 2022 |
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure H Gip, P Guchait, A Paşamehmetoğlu, DT Khoa International Journal of Contemporary Hospitality Management 35 (1), 64-91, 2023 | 27 | 2023 |
Is “do it right the first time” necessarily right? The importance of error management culture in the hospitality industry X Wang, P Guchait, JM Madera, A Pasamehmetoğlu International Journal of Contemporary Hospitality Management 30 (3), 1398-1418, 2018 | 26 | 2018 |
Örgütsel davranış A Paşamehmetoğlu Motivasyon, 2013 | 25 | 2013 |
Kültürel değerlerde farklılaşmanın sosyal sermayeye etkileri: Ankara Mobilyacılar Sitesi (Siteler) ve Ortadoğu Sanayi ve Ticaret Merkezi (Ostim) üzerine bir araştırma A Paşamehmetoğlu Sosyal Bilimler Enstitüsü, 2010 | 25 | 2010 |
Hospitality employees’ affective experience of shame, self-efficacy beliefs and job behaviors: the alleviating role of error tolerance X Wang, P Guchait, A Paşamehmetoğlu, X Wen International Journal of Hospitality Management 102, 103162, 2022 | 16 | 2022 |
Experience of shame in service failure context among restaurant frontline employees: does industry tenure matter? X Wang, P Guchait, A Paşamehmetoğlu International Journal of Contemporary Hospitality Management 33 (8), 2817-2838, 2021 | 12 | 2021 |
The university identity: communication of identity themes TB Bük, Ş Atakan-Duman, A Paşamehmetoğlu International Business and Accounting Research Journal 1 (2), 55-70, 2017 | 12 | 2017 |