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Aysin Pasamehmetoglu
Aysin Pasamehmetoglu
Verified email at ozyegin.edu.tr
Title
Cited by
Cited by
Year
Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance
P Guchait, A Paşamehmetoğlu, M Dawson
International Journal of Hospitality Management 41, 28-37, 2014
1972014
Error management culture: impact on cohesion, stress, and turnover intentions
P Guchait, A Paşamehmetoğlu, J Madera
The Service Industries Journal 36 (3-4), 124-141, 2016
922016
Why should errors be tolerated? Perceived organizational support, organization-based self-esteem and psychological well-being
X Wang, P Guchait, A Paşamehmetoğlu
International Journal of Contemporary Hospitality Management 32 (5), 1987-2006, 2020
782020
Hospitality employee’s mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance
X Wang, X Wen, A Paşamehmetoğlu, P Guchait
International Journal of Hospitality Management 94, 102846, 2021
652021
Error recovery performance: the impact of leader behavioral integrity and job satisfaction
P Guchait, T Simons, A Pasamehmetoglu
Cornell Hospitality Quarterly 57 (2), 150-161, 2016
642016
The importance of error management culture in organizations: The impact on employee helping behaviors during service failures and recoveries in restaurants
P Guchait, A Paşamehmetoğlu, JA Lanza-Abbott
Journal of Human Resources in Hospitality & Tourism 14 (1), 45-67, 2015
602015
Anxiety and gratitude toward the organization: Relationships with error management culture and service recovery performance
X Wang, P Guchait, A Pasamehmetoglu
International Journal of Hospitality Management 89, 102592, 2020
572020
The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
A Pasamehmetoglu, P Guchait, JB Tracey, CJL Cunningham, P Lei
Journal of Service Theory and Practice 27 (1), 2-22, 2017
502017
Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance
X Wang, P Guchait, A Paşamehmetoğlu
International Journal of Contemporary Hospitality Management 32 (8), 2635-2655, 2020
482020
Örgütsel kimlik algısı, örgütsel bağlılık ve örgütsel vatandaşlık davranışı arasındaki ilişkinin belirlenmesine yönelik bir araştırma
A Paşamehmetoğlu, AB Poyraz
Journal of Business Economics 2 (4), 75-89, 2013
432013
Motivasyon
A Paşamehmetoğlu, HO Yeloğlu
İçinde, s. Der. Sığrı, Ü. ve Gürbüz, S. Örgütsel Davranış. İstanbul, Beta …, 2013
402013
Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance
A Paşamehmetoğlu, RF Guzzo, P Guchait
Journal of Hospitality and Tourism Management 50, 119-126, 2022
382022
Employee mindfulness and creativity: When emotions and national culture matter
H Gip, D The Khoa, P Guchait, RL Fernando Garcia, A Pasamehmetoglu
The Service Industries Journal 42 (5-6), 383-411, 2022
312022
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure
H Gip, P Guchait, A Paşamehmetoğlu, DT Khoa
International Journal of Contemporary Hospitality Management 35 (1), 64-91, 2023
272023
Is “do it right the first time” necessarily right? The importance of error management culture in the hospitality industry
X Wang, P Guchait, JM Madera, A Pasamehmetoğlu
International Journal of Contemporary Hospitality Management 30 (3), 1398-1418, 2018
262018
Örgütsel davranış
A Paşamehmetoğlu
Motivasyon, 2013
252013
Kültürel değerlerde farklılaşmanın sosyal sermayeye etkileri: Ankara Mobilyacılar Sitesi (Siteler) ve Ortadoğu Sanayi ve Ticaret Merkezi (Ostim) üzerine bir araştırma
A Paşamehmetoğlu
Sosyal Bilimler Enstitüsü, 2010
252010
Hospitality employees’ affective experience of shame, self-efficacy beliefs and job behaviors: the alleviating role of error tolerance
X Wang, P Guchait, A Paşamehmetoğlu, X Wen
International Journal of Hospitality Management 102, 103162, 2022
162022
Experience of shame in service failure context among restaurant frontline employees: does industry tenure matter?
X Wang, P Guchait, A Paşamehmetoğlu
International Journal of Contemporary Hospitality Management 33 (8), 2817-2838, 2021
122021
The university identity: communication of identity themes
TB Bük, Ş Atakan-Duman, A Paşamehmetoğlu
International Business and Accounting Research Journal 1 (2), 55-70, 2017
122017
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