The empirical study on patient loyalty: The role of trust, perceived value, and satisfaction (a case study from Bekasi, Indonesia) S Sumaedi, I Gede Mahatma Yuda Bakti, T Rakhmawati, N J. Astrini, ... Clinical Governance: An International Journal 19 (3), 269-283, 2014 | 61 | 2014 |
Factors influencing intention to follow the “stay at home” policy during the COVID-19 pandemic S Sumaedi, IGMY Bakti, T Rakhmawati, T Widianti, NJ Astrini, ... International Journal of Health Governance 26 (1), 13-27, 2021 | 56 | 2021 |
Public transport users’ WOM: An integration model of the theory of planned behavior, customer satisfaction theory, and personal norm theory IGMY Bakti, T Rakhmawati, S Sumaedi, T Widianti, M Yarmen, NJ Astrini Transportation Research Procedia 48, 3365-3379, 2020 | 56 | 2020 |
Public Transport Passengers' Behavioural Intentions: Paratransit in Jabodetabek-Indonesia S Sumaedi, IGMY Bakti, NJ Astrini, T Rakhmawati, T Widianti, M Yarmen Springer Singapore, 2014 | 51 | 2014 |
Factors influencing public transport passengers’ satisfaction: a new model S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, T Widianti, M Yarmen Management of Environmental Quality: An International Journal 27 (5), 585-597, 2016 | 49 | 2016 |
Factors influencing the behavioral intention of public transport passengers T Widianti, S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, M Yarmen International Journal of Quality & Reliability Management 32 (7), 666-692, 2015 | 46 | 2015 |
The integrated model of theory planned behavior, value, and image for explaining public transport passengers’ intention to reuse S Sumaedi, M Yarmen, IGMY Bakti, T Rakhmawati, NJ Astrini, T Widianti Management of Environmental Quality: An International Journal 27 (2), 124-135, 2016 | 43 | 2016 |
Innovativeness, proactiveness, and risk-taking: corporate entrepreneurship of Indonesian SMEs NJ Astrini, T Rakhmawati, S Sumaedi, I Bakti, M Yarmen, S Damayanti IOP Conference Series: Materials Science and Engineering 722 (1), 012037, 2020 | 41 | 2020 |
Indonesian public healthcare service institution’s patient satisfaction barometer (IPHSI-PSB): a new public healthcare patient satisfaction index S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, T Widianti, M Yarmen International Journal of Productivity and Performance Management 65 (1), 25-41, 2016 | 36 | 2016 |
Developing a service quality measurement model of public health center in Indonesia T Rakhmawati, S Sumaedi, I Bakti, NJ Astrini, MYT Widianti, DC Sekar, ... Management Science and Engineering 7 (2), 1-15, 2013 | 32 | 2013 |
Patient loyalty model: An extended theory of planned behavior perspective (a case study in Bogor, Indonesia) S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, M Yarmen, T Widianti Leadership in Health Services 28 (3), 245-258, 2015 | 30 | 2015 |
A model of intention to use official COVID-19 websites S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, T Widianti, ... Health Education 120 (4), 249-261, 2020 | 28 | 2020 |
ISO 9001 in health service sector: a review and future research proposal T Rakhmawati, S Sumaedi, N Judhi Astrini International Journal of Quality and Service Sciences 6 (1), 17-29, 2014 | 23 | 2014 |
Applying the theory of planned behavior in functional food purchasing: a young consumers perception I Bakti, S Sumaedi, NJ Astrini, T Rakhmawati, M Yarmen, S Damayanti IOP Conference Series: Materials Science and Engineering 722 (1), 012024, 2020 | 20 | 2020 |
Investigating patient loyalty: An integrated framework for trust, subjective norm, image, and perceived risk (a case study in Depok, Indonesia) M Yarmen, S Sumaedi, IGMY Bakti, T Rakhmawati, NJ Astrini, T Widianti International Journal of Quality and Service Sciences 8 (2), 179-196, 2016 | 19 | 2016 |
Railway commuter line passengers’ perceived service quality: hedonic and utilitarian framework IGMY Bakti, T Rakhmawati, S Sumaedi, S Damayanti Transportation Research Procedia 48, 207-217, 2020 | 18 | 2020 |
Pengukuran Efisiensi di lnstansi Pemerintah dengan Metode Data Envelopment Analysis DEA untuk Mendukung Reformasi Birokrasi T Rakhmawati Penerbit BRIN, 2017 | 16 | 2017 |
Identifying objective quality attributes of functional foods NJ Astrini, T Rakhmawati, S Sumaedi, I Bakti Quality Assurance and Safety of Crops & Foods 12 (2), 24-39, 2020 | 14 | 2020 |
The effect of system design type on ISO 9001 implementation outcome: a proposed conceptual framework and future research agenda S Sumaedi, T Rakhmawati International Journal of System Assurance Engineering and Management 8, 219-229, 2017 | 13 | 2017 |
An extended TPB model of waste-sorting intention: A case study of Indonesia T Rakhmawati, S Damayanti, RK Jati, NJ Astrini Management of Environmental Quality: An International Journal 34 (5), 1248-1268, 2023 | 11 | 2023 |