| How to establish customer trust and retention in a highly competitive airline business J Simarmata, Y Keke, - Veronica, SA Silalahi, E Benkova Polish Journal of Management Studies 16 (1), 202-214, 2017 | 48 | 2017 |
| The airline customer’s buying decision through online travel agent: A case study of the passengers of scheduled domestic airlines in Indonesia J Simarmata, M Rs, Y Keke, F Panjaitan International Journal of Economics, Commerce and Management United Kingdom 3 …, 2016 | 28 | 2016 |
| The Influence of Travel Agent, Infrastructure and Accommodation on Tourist Satisfaction J Simarmata, Yuliantini, Y Keke 1st International Conference on Tourism Gastronomy and Tourist Destination …, 2017 | 23 | 2017 |
| SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation R Ikhsan, J Simarmata Management Science Letters 11 (2), 561-576, 2021 | 20 | 2021 |
| Faktor–Faktor Yang Mempengaruhi Keputusan Pembelian Tiket Pesawat Pada Online Travel Agent PP Sitorus, Y Keke, M Ruminda Jurnal Manajemen Bisnis Transportasi dan logistik 4 (2), 141-146, 2018 | 18 | 2018 |
| The factors influencing passengers’ interest in using transportation services. J Simarmata, MR Sitorus, DA Arubusman TEM Journal 8 (3), 2019 | 17 | 2019 |
| Building marketing performance through digital marketing and database-based networking capability in Indonesian SMEs H Hasyim, J Simarmata, N Nasirwan International Journal of Data and Network Science 6 (4), 1125-1134, 2022 | 16 | 2022 |
| CUSTOMER LOYALTY AND PASSENGER SATISFACTION ON LION AIR’ S LOW COST CARRIER RF Novianty, J Simamarta, DD Kurnia, JS Kurniawan Journal of Business Studies and Management Review 5 (1), 147-154, 2021 | 16 | 2021 |
| Analysis of Coaching, Organizational Culture, and Performance Appraisal of Employee Productivity in High School: Literature Review PC Susanto, J Simarmata, WD Febrian, A Sulistyowati, SA Wahdiniawati, ... Dinasti International Journal of Education Management and Social Science 5 …, 2023 | 15 | 2023 |
| & Handiman, UT (2021) AR Banjarnahor, M Simanjuntak, E Revida, S Purba, B Purba, ... Strategi bisnis pariwisata, 0 | 15 | |
| Yuliantini, & Arubusman, DA (2019). The factors influencing passengers’ interest in using transportation services. TEM Journal, 8 (3), 945–950 J Simarmata, MR Sitorus | 15 | |
| Building customer retention in on-line transportation J Simarmata, RB Ikhsan Polish journal of management studies 15 (2), 229-239, 2017 | 14 | 2017 |
| Airline Customer Retention in Indonesia 2015 J Simarmata, Y Suryana, U Kaltum, YM Oesman International Journal of Management Sciences and Business Research 5 …, 2016 | 14 | 2016 |
| the impact of fuel increase and currency exchange depreciation on Indonesia aviation industry sustainability J Simarmata, AN Charles, W Rizaldy Jurnal Manajemen Transportasi & Logistik (JMTransLog) 1 (3), 199-208, 2014 | 14 | 2014 |
| The Implementation of Aerotropolis and Eco-Airport Concept Towards Kertajati International Airport Introduction NA Sari, RM Septiani, J Simarmata, D Apriyadi, RD Sakti Advances in Transportation and Logistics Research 1, 924-934, 2018 | 13 | 2018 |
| Pengaruh Citra Merek dan Kualitas Layanan Terhadap Kepuasan Pelanggan Kargo dan Dampaknya atas Loyalitas Pelanggan Pada PT Citilink Indonesia FA Octoriviano, J Simarmata, Y Pahala, A Setiawan, E Saribanon Jurnal Manajemen Bisnis Transportasi Dan Logistik 8 (2), 2022 | 12 | 2022 |
| Faktor yang mempengaruhi niat pembelian ulang tiket pesawat J Simarmata, M Ruminda, SA Silalahi Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 7 (2), 182-191, 2020 | 12 | 2020 |
| Fungsi Dan Kelemahan Unit Operasi Pelayanan Di Bandara M Resky, J Simarmata Jurnal Manajemen Bisnis Transportasi dan Logistik 1 (1), 1-8, 2014 | 12 | 2014 |
| The influence of service quality and customer satisfaction through customer loyalty (study case lionair airline, indonesia) R Ulfah, J Simarmata, Y Keke, S Amonalisa, AF Amin Advances in Transportation and Logistics Research 3, 828-835, 2020 | 11 | 2020 |
| & Irma, I.(2020) J Simarmata, RA Hanum, D Situmorang, M Sitorus, RA Lubis, N Fazila Elemen-Elemen Multimedia Untuk Pembelajaran. Yayasan Kita Menulis, 0 | 11 | |
yulianti kekeInstitut Transportasi dan Logistik Trisakti - Trisakti Istitute Transportation and LogisticsVerified email at itltrisakti.ac.id
