How to establish customer trust and retention in a highly competitive airline business J Simarmata, Y Keke, - Veronica, SA Silalahi, E Benkova Polish Journal of Management Studies 16 (1), 202-214, 2017 | 31 | 2017 |
The airline customer’s buying decision through online travel agent: A case study of the passengers of scheduled domestic airlines in Indonesia J Simarmata, M Rs, Y Keke, F Panjaitan International Journal of Economics, Commerce and Management United Kingdom 3 …, 2016 | 22 | 2016 |
The Influence of Travel Agent, Infrastructure and Accommodation on Tourist Satisfaction J Simarmata, Yuliantini, Y Keke 1st International Conference on Tourism Gastronomy and Tourist Destination …, 2017 | 18 | 2017 |
SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation R Ikhsan, J Simarmata Management Science Letters 11 (2), 561-576, 2021 | 16 | 2021 |
The factors influencing passengers’ interest in using transportation services. J Simarmata, MR Sitorus, DA Arubusman TEM Journal 8 (3), 2019 | 14 | 2019 |
Yuliantini, & Arubusman, DA (2019). The factors influencing passengers’ interest in using transportation services. TEM Journal, 8 (3), 945–950 J Simarmata, MR Sitorus | 13 | |
Building customer retention in on-line transportation J Simarmata, RB Ikhsan Polish journal of management studies 15 (2), 229-239, 2017 | 12 | 2017 |
Airline Customer Retention in Indonesia 2015 J Simarmata, Y Suryana, U Kaltum, YM Oesman International Journal of Management Sciences and Business Research 5 …, 2016 | 12 | 2016 |
the impact of fuel increase and currency exchange depreciation on Indonesia aviation industry sustainability J Simarmata, AN Charles, W Rizaldy Jurnal Manajemen Transportasi & Logistik (JMTransLog) 1 (3), 199-208, 2014 | 12 | 2014 |
Faktor–Faktor Yang Mempengaruhi Keputusan Pembelian Tiket Pesawat Pada Online Travel Agent PP Sitorus, Y Keke, M Ruminda Jurnal Manajemen Bisnis Transportasi dan Logistik 4 (2), 141-146, 2018 | 11 | 2018 |
& Irma, I.(2020) J Simarmata, RA Hanum, D Situmorang, M Sitorus, RA Lubis, N Fazila Elemen-Elemen Multimedia Untuk Pembelajaran. Yayasan Kita Menulis, 0 | 10 | |
Kinerja Keagenan Dan Clearance Kapal Livestock Perusahaan Pelayaran Indonesia CK Suparwan, DP Sari, B Badarusman Jurnal Manajemen Bisnis Transportasi dan Logistik 4 (2), 233-236, 2018 | 9 | 2018 |
The Implementation Of Aerotropolis And Eco-Airport Concept Towards Kertajati International Airport Introduction NA Sari, RM Septiani, J Simarmata, D Apriyadi, RD Sakti Advances in Transportation and Logistics Research 1, 924-934, 2018 | 8 | 2018 |
Fungsi Dan Kelemahan Unit Operasi Pelayanan Di Bandara M Resky, J Simarmata Jurnal Manajemen Bisnis Transportasi dan Logistik 1 (1), 1-8, 2014 | 8 | 2014 |
Building marketing performance through digital marketing and database-based networking capability in Indonesian SMEs H Hasyim, J Simarmata, N Nasirwan International Journal of Data and Network Science 6 (4), 1125-1134, 2022 | 7 | 2022 |
Customer Loyalty and Passenger Satisfaction on Lion Air’S Low Cost Carrier RF Novianty, J Simamarta, DD Kurnia, JS Kurniawan Journal of Business Studies and Mangement Review 5 (1), 147-154, 2021 | 6 | 2021 |
Building Customer Retention in on-Line, 15 (2), 229–239 J Simarmata, RB Ikhsan | 6 | 2017 |
Study on The Cause of Stock Out of Logistic Installation in Harapan Kita Hospital DR Hidayat, J Simarmata, NL Togas Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 2 (1), 79-92, 2015 | 6 | 2015 |
The influence of service quality and customer satisfaction through customer loyalty (study case Lionair Airline, Indonesia) R Ulfah, J Simarmata, Y Keke, S Amonalisa, AF Amin Advances in Transportation and Logistics Research 3, 828-835, 2020 | 5 | 2020 |
Analisis pengaruh pergerakan pesawat komersial terhadap pergerakan penumpang di bandara internasional Adi Sumarmo (BIAS) Solo SP Santoso UNS (Sebelas Maret University), 2007 | 5 | 2007 |