| Metodologi penelitian bisnis dan akuntansi Y Agugustine Dian Rakyat, 2013 | 161 | 2013 |
| Effect of product, distribution and service quality on customer loyalty through customer satisfaction at indonesian marketplace P Andri, F Jasfar, R Kristaung Devotion: Journal of Research and Community Service 3 (4), 321-330, 2022 | 23 | 2022 |
| Metodologi penelitian sistem informasi dan manajemen informatika R Kristaung Jakarta: Mitra wacana media, 2011 | 14 | 2011 |
| Metodologi Penelitian Bisnis dan Akuntansi R Kristaung, Y Augustine Dian Rakyat, Jakarta, 2013 | 13 | 2013 |
| Metodologi Penelitian Bisnis A Hermawan, R Kristaung Revisi Kedua, Jakarta: Lembaga Penerbit Fakultas Ekonomi Universitas Trisakti, 2014 | 12 | 2014 |
| Intellectual capital, knowledge management, and firm performance in Indonesia H Hesniati, F Margaretha, R Kristaung European Journal of Business and Management Research 4 (6), 2019 | 11 | 2019 |
| Sinergi pemasaran jasa ritel F Jasfar, R Kristaung BUKU DOSEN-2012, 2015 | 9 | 2015 |
| Efektivitas Pemulihan Layanan (Service Recovery) pada salon kecantikan, binatu, dan restoran di Jakarta Barat R Kristaung Journal of Services Marketing, hal181-199, 2005 | 6 | 2005 |
| Implikasi humor dan peran layanan karyawan garis depan terhadap kepuasan pelanggan W Mulyati, R Kristaung Jurnal Manajemen dan Pemasaran Jasa 10 (2), 249-266, 2017 | 5 | 2017 |
| Business and Accounting Research Methodology Y Augustine, R Kristaung Jakarta: PT Dian Rakyat, 2013 | 5 | 2013 |
| Perkembangan Relationship Marketing dan Relevansinya dalam Praktik Pemasaran Jasa R Kristaung Jurnal Manajemen dan Pemasaran Jasa 1 (1), 35-54, 2005 | 5 | 2005 |
| Strategi Relationship Marketing: Kajian Teoritis Dan Implikasinya Dalam Manajemen Pemassaran R Kristaung Jurnal Manajemen Krida Wacana 5 (2), 113-26, 2005 | 4 | 2005 |
| Pengujian Empiris Brand Satisfaction terhadap Brand Loyalty yang di Moderasi oleh Emotional Brand Attachment dan Brand Love I Hajjid, H Soetomo, R Kristaung, A Susanto International Journal of Digital Entrepreneurship and Business 3 (2), 49-59, 2022 | 3 | 2022 |
| Telemedicine Service Quality, Customer Satisfaction and Continual Usage during the Covid-19 Pandemic MA Lokantari, R Kristaung Budapest International Research and Critics Institute-Journal (BIRCI-Journal …, 2022 | 3 | 2022 |
| Keterkaitan Social Media Terhadap Customer Satisfaction A Ristiana, R Selvira, W Sari, R Kristaung Ekonomi Digital 1 (1), 15-24, 2022 | 3 | 2022 |
| Empirical Testing of Emotional Brand Attachment and Brand Love Mediation between Brand Satisfaction and Brand Loyalty I Hajjid, H Soetomo, R Kristaung, A Susanto International Journal of Digital Entrepreneurship and Business 3 (2), 49-59, 2022 | 3 | 2022 |
| Social responsibility and marketing impact on hospital business sustainability: lesson from Indonesia F Susanto, F Jasfar, H Hady, R Kristaung Journal of Economics, Management and Trade, 21-35, 2020 | 3 | 2020 |
| Effect of Develop Strategy, Ethical Climate, on Quality Service to Customer Experience With Local Wisdom as a Moderating Variable G Hasan, F Jasfar, R Kristaung International Conference on Management, Accounting, and Economy (ICMAE 2020 …, 2020 | 3 | 2020 |
| The Green Hotel Knowledge Towards Consumer Behavior Intention: Empirical Model Testing R Kristaung, LA Pratomo International Conference on Management, Accounting, and Economy (ICMAE 2020 …, 2020 | 3 | 2020 |
| Mediation-Moderation Modeling for Marketing in Supply Chain Management R Kristaung, SV Riorini Int. J Sup. Chain. Mgt 9 (1), 996, 2020 | 3 | 2020 |
