Understanding social media effects across seller, retailer, and consumer interactions A Rapp, LS Beitelspacher, D Grewal, DE Hughes Journal of the Academy of Marketing Science 41 (5), 547-566, 2013 | 560 | 2013 |
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher Journal of Retailing 91 (2), 358-369, 2015 | 334 | 2015 |
Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability KJ Trainor, A Rapp, LS Beitelspacher, N Schillewaert Industrial marketing management 40 (1), 162-174, 2011 | 259 | 2011 |
Reverse logistics capabilities: antecedents and cost savings EP Jack, TL Powers, L Skinner International Journal of Physical Distribution & Logistics Management, 2010 | 204 | 2010 |
Examining the impact of reverse logistics disposition strategies SL Golicic, LR Skinner, PT Bryant, RG Richey International Journal of Physical Distribution & Logistics Management, 2008 | 140 | 2008 |
Supply chain networks and service‐dominant logic: suggestions for future research M Tokman, LS Beitelspacher International Journal of Physical Distribution & Logistics Management, 2011 | 101 | 2011 |
In-store mobile phone use and customer shopping behavior: Evidence from the field D Grewal, CP Ahlbom, L Beitelspacher, SM Noble, J Nordfält Journal of Marketing, 2018 | 91 | 2018 |
Interorganizational citizenship behaviors: An empirical study CW Autry, LR Skinner, CW Lamb Journal of Business Logistics 29 (2), 53-74, 2008 | 85 | 2008 |
Rapport management during the exploration phase of the salesperson–customer relationship KS Campbell, L Davis, L Skinner Journal of Personal Selling & Sales Management 26 (4), 359-370, 2006 | 73 | 2006 |
The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination A Rapp, LS Beitelspacher, N Schillewaert, TL Baker Journal of Business Research 65 (7), 929-936, 2012 | 64 | 2012 |
Assessing the managerial relevance of contemporary supply chain management research M Tokman, LS Beitelspacher, RW Thomas, CC Defee, WS Randall, ... International Journal of Physical Distribution & Logistics Management, 2011 | 63 | 2011 |
Exploring a new perspective on service efficiency: service culture in retail organizations LS Beitelspacher, RG Richey, KE Reynolds Journal of Services Marketing, 2011 | 61 | 2011 |
Some measures of interorganizational citizenship behaviors LR Skinner, CW Autry, CW Lamb The International Journal of Logistics Management, 2009 | 43 | 2009 |
Exploring collaborative technology utilization in retailer–supplier performance RG Richey Jr, M Tokman, LR Skinner Journal of Business Research 61 (8), 842-849, 2008 | 41 | 2008 |
Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle JD Hansen, LS Beitelspacher, GD Deitz Journal of Business Research 66 (4), 473-479, 2013 | 40 | 2013 |
Total trust and trust asymmetry: Does trust need to be equally distributed in interfirm relationships? R Thomas, L Skinner Journal of Relationship Marketing 9 (1), 43-53, 2010 | 37 | 2010 |
“Let's make a deal:” Price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies YM Holmes, LS Beitelspacher, B Hochstein, W Bolander Journal of Business Research 78, 81-92, 2017 | 29 | 2017 |
Retail service‐based operant resources and market performance LS Beitelspacher, M Tokman, FG Adams, RG Richey The International Journal of Logistics Management, 2012 | 23 | 2012 |
Aligning operant resources for global performance: An assessment of supply chain human resource management RG Richey Jr, CB Hilton, MG Harvey, LS Beitelspacher, M Tokman, ... Journal of Management and Organization 17 (3), 364, 2011 | 23 | 2011 |
You don’t always get what you want, and you don’t always want what you get: An examination of control–desire for control congruence in transactional relationships. RR Mullins, DG Bachrach, AA Rapp, D Grewal, LS Beitelspacher Journal of Applied Psychology 100 (4), 1073, 2015 | 21 | 2015 |