| Understanding social media effects across seller, retailer, and consumer interactions A Rapp, LS Beitelspacher, D Grewal, DE Hughes Journal of the Academy of Marketing Science 41 (5), 547-566, 2013 | 504 | 2013 |
| Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher Journal of Retailing 91 (2), 358-369, 2015 | 272 | 2015 |
| Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability KJ Trainor, A Rapp, LS Beitelspacher, N Schillewaert Industrial marketing management 40 (1), 162-174, 2011 | 238 | 2011 |
| Reverse logistics capabilities: antecedents and cost savings EP Jack, TL Powers, L Skinner International Journal of Physical Distribution & Logistics Management, 2010 | 194 | 2010 |
| Examining the impact of reverse logistics disposition strategies SL Golicic, LR Skinner, PT Bryant, RG Richey International Journal of Physical Distribution & Logistics Management, 2008 | 137 | 2008 |
| Supply chain networks and service‐dominant logic: suggestions for future research M Tokman, LS Beitelspacher International Journal of Physical Distribution & Logistics Management, 2011 | 98 | 2011 |
| Interorganizational citizenship behaviors: An empirical study CW Autry, LR Skinner, CW Lamb Journal of Business Logistics 29 (2), 53-74, 2008 | 83 | 2008 |
| Rapport management during the exploration phase of the salesperson–customer relationship KS Campbell, L Davis, L Skinner Journal of Personal Selling & Sales Management 26 (4), 359-370, 2006 | 73 | 2006 |
| In-store mobile phone use and customer shopping behavior: Evidence from the field D Grewal, CP Ahlbom, L Beitelspacher, SM Noble, J Nordfält Journal of Marketing, 2018 | 66 | 2018 |
| Assessing the managerial relevance of contemporary supply chain management research M Tokman, LS Beitelspacher, RW Thomas, CC Defee, WS Randall, ... International Journal of Physical Distribution & Logistics Management, 2011 | 63 | 2011 |
| The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination A Rapp, LS Beitelspacher, N Schillewaert, TL Baker Journal of Business Research 65 (7), 929-936, 2012 | 60 | 2012 |
| Exploring a new perspective on service efficiency: service culture in retail organizations LS Beitelspacher, RG Richey, KE Reynolds Journal of Services Marketing, 2011 | 58 | 2011 |
| Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle JD Hansen, LS Beitelspacher, GD Deitz Journal of Business Research 66 (4), 473-479, 2013 | 43 | 2013 |
| Some measures of interorganizational citizenship behaviors LR Skinner, CW Autry, CW Lamb The International Journal of Logistics Management, 2009 | 39 | 2009 |
| Exploring collaborative technology utilization in retailer–supplier performance RG Richey Jr, M Tokman, LR Skinner Journal of Business Research 61 (8), 842-849, 2008 | 38 | 2008 |
| Total trust and trust asymmetry: Does trust need to be equally distributed in interfirm relationships? R Thomas, L Skinner Journal of Relationship Marketing 9 (1), 43-53, 2010 | 34 | 2010 |
| Technology emergence between mandate and acceptance: an exploratory examination of RFID M Tokman, LS Beitelspacher, JF Kros, RG Richey, H Chen, SS Nadler International Journal of Physical Distribution & Logistics Management, 2011 | 29 | 2011 |
| “Let's make a deal:” Price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies YM Holmes, LS Beitelspacher, B Hochstein, W Bolander Journal of Business Research 78, 81-92, 2017 | 23 | 2017 |
| Aligning operant resources for global performance: An assessment of supply chain human resource management RG Richey, CB Hilton, MG Harvey, LS Beitelspacher, M Tokman, ... Journal of management & organization 17 (3), 364-382, 2011 | 22 | 2011 |
| Retail service‐based operant resources and market performance LS Beitelspacher, M Tokman, FG Adams, RG Richey The International Journal of Logistics Management, 2012 | 21 | 2012 |
