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Lauren Skinner Beitelspacher
Lauren Skinner Beitelspacher
Verified email at babson.edu
Title
Cited by
Cited by
Year
Understanding social media effects across seller, retailer, and consumer interactions
A Rapp, LS Beitelspacher, D Grewal, DE Hughes
Journal of the Academy of marketing Science 41, 547-566, 2013
9372013
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher
Journal of Retailing 91 (2), 358-369, 2015
5492015
Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability
KJ Trainor, A Rapp, LS Beitelspacher, N Schillewaert
Industrial marketing management 40 (1), 162-174, 2011
3722011
Reverse logistics capabilities: antecedents and cost savings
EP Jack, TL Powers, L Skinner
International Journal of Physical Distribution & Logistics Management 40 (3 …, 2010
2672010
In-store mobile phone use and customer shopping behavior: Evidence from the field
D Grewal, CP Ahlbom, L Beitelspacher, SM Noble, J Nordfält
Journal of Marketing, 2018
2242018
Examining the impact of reverse logistics disposition strategies
LR Skinner, PT Bryant, R Glenn Richey
International Journal of Physical Distribution & Logistics Management 38 (7 …, 2008
1652008
Sustainable retailing
GG Vadakkepatt, KP Winterich, V Mittal, W Zinn, L Beitelspacher, ...
Journal of Retailing 97 (1), 62-80, 2021
1432021
Supply chain networks and service‐dominant logic: suggestions for future research
M Tokman, LS Beitelspacher
International Journal of Physical Distribution & Logistics Management 41 (7 …, 2011
1282011
The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination
A Rapp, LS Beitelspacher, N Schillewaert, TL Baker
Journal of Business Research 65 (7), 929-936, 2012
1152012
Interorganizational citizenship behaviors: An empirical study
CW Autry, LR Skinner, CW Lamb
Journal of Business Logistics 29 (2), 53-74, 2008
1142008
Rapport management during the exploration phase of the salesperson–customer relationship
KS Campbell, L Davis, L Skinner
Journal of Personal Selling & Sales Management 26 (4), 359-370, 2006
1022006
Exploring a new perspective on service efficiency: service culture in retail organizations
L Skinner Beitelspacher, R Glenn Richey, KE Reynolds
Journal of Services Marketing 25 (3), 215-228, 2011
722011
Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle
JD Hansen, LS Beitelspacher, GD Deitz
Journal of Business Research 66 (4), 473-479, 2013
622013
Some measures of interorganizational citizenship behaviors: Scale development and validation
LR Skinner, CW Autry, CW Lamb
The International Journal of Logistics Management 20 (2), 228-242, 2009
552009
Total trust and trust asymmetry: Does trust need to be equally distributed in interfirm relationships?
R Thomas, L Skinner
Journal of Relationship Marketing 9 (1), 43-53, 2010
502010
“Let's make a deal:” Price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
YM Holmes, LS Beitelspacher, B Hochstein, W Bolander
Journal of Business Research 78, 81-92, 2017
482017
Exploring collaborative technology utilization in retailer–supplier performance
RG Richey Jr, M Tokman, LR Skinner
Journal of Business Research 61 (8), 842-849, 2008
472008
Retail service‐based operant resources and market performance
L Skinner Beitelspacher, M Tokman, FG Adams, R Glenn Richey Jr
The International Journal of Logistics Management 23 (3), 408-434, 2012
442012
Understanding the long-term implications of retailer returns in business-to-business relationships
LS Beitelspacher, TL Baker, A Rapp, D Grewal
Journal of the Academy of Marketing Science 46, 252-272, 2018
362018
You don’t always get what you want, and you don’t always want what you get: An examination of control–desire for control congruence in transactional relationships.
RR Mullins, DG Bachrach, AA Rapp, D Grewal, LS Beitelspacher
Journal of Applied Psychology 100 (4), 1073, 2015
332015
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