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Basuki Rachmat
Basuki Rachmat
Universitas Hayam Wuruk Perbanas
Verified email at perbanas.ac.id
Title
Cited by
Cited by
Year
Factors determining acceptance level of internet banking implementation
MA Widjana, B Rachmat
Journal of Economics, Business & Accountancy Ventura 14 (2), 2011
532011
Pengaruh kepercayaan, komitmen, komunikasi, penanganan masalah dan kepuasan nasabah terhadap loyalitas nasabah Bank Muamalat di Surabaya
F Ningtyas, B Rachmad
Journal of Business & Banking 1 (1), 51-60, 2011
462011
Effect of brand image and service quality on customer satisfaction and loyalty at Bank Jatim Syariah Surabaya
PRNC Adi, R Basuki
Russian Journal of Agricultural and Socio-Economic Sciences 87 (3), 152-165, 2019
352019
Effect of service quality, religiosity, relationship closeness, and customer trust on customer satisfaction and loyalty at bank jatim syariah
SD Bagoes, B Rachmat
Russian Journal of Agricultural and Socio-Economic Sciences 87 (3), 200-219, 2019
152019
Effect of bank commitment, bank communication and handling customer complaint on customer loyalty through customer satisfaction at PT bank central asia tbk of mojopahit …
RSR Widijanto, B Rachmat
International Journal of Multicultural and Multireligious Understanding 6 (3 …, 2019
132019
The development of service quality model as a criterion in selecting the banks in Indoensia
S Harsono, H Widyantoro, T Prawitowati, B Rahmat
Polish Journal of Management Studies 15 (2), 82-92, 2017
132017
Factors determining acceptance level of internet banking implementation
M Aditya Widjana, B Rachmat
Journal of Economics, Business, and Accountancy| Ventura 14 (2), 161-174, 2011
112011
Orientasi pelanggan, orientasi pasar dan inovasi serta pengaruhnya terhadap kinerja bisnis hotel berbintang tiga di Indonesia
B Rachmat
EKUITAS (Jurnal Ekonomi Dan Keuangan) 11 (3), 367-390, 2007
112007
The effect of brand image, brand trust, economic benefits, and brand attitude toward purchase intention on iphone in East Java
B Rachmat
International Journal of Multicultural and Multireligious Understanding 7 (2 …, 2020
92020
Evaluation of operating cost for money packaging
R Panday, B Rachmat, D Navanti
International Journal of Scientific and Technology Research 9 (3), 6736-6741, 2020
72020
Faktor-faktor yang mempengaruhi keputusan menggunakan internet banking nasabah bank BRI di Surabaya
NR Lestari
Perbanas Journal of Business and Banking 8 (1), 521131, 2018
62018
Isees Model: Model Of Hospital Service Based On Internal and External Service Quality
B Rachmat, T Indrawati
Journal of Economics, Business, & Accountancy Ventura 15 (3), 457-470, 2012
52012
Faktor-Faktor Penentu Adopsi E-Wallet Ovo Di Provinsi Jawa Timur
CJ Kumoro, B Rachmat
Jurnal Manajerial 9 (01), 52-72, 2022
42022
Service-oriented organizational citizenship behavior, service quality and customer citizenship behavior: Comparison of implementation and evaluation from the perspective of …
SH Awan, H Widyantoro, T Prawitowati
Market-Tržište 33 (1), 75-92, 2021
42021
Technology Readyness Acceptance Model Analysis on Project Management Operations
BR R. Panday
International Journal of Business Management 4 (3), 117-132, 2019
42019
Analisis strategi pemasaran UMKM menggunakan pendekatan kualitatif fenomenologi dalam era MEA
R Heriyoga, B Rachmat
Journal of Business & Banking 5 (2), 283-298, 2016
42016
Perception, Gap and Reflection of S-OOCBs Dimensions and Their Influence on Servqual From the Perspective of Banking Employees and Customers in Indonesia Religación
S Harsono, H Widyantoro, T Prawitowati, B Rachmat
Religación. Revista de Ciencias Sociales y 5 (3), 118-125, 2019
22019
Faktor yang mempengaruhi adopsi dengan mediasi peran intention to use mandiri mobile banking di Surabaya
DBHP Putra, B Rachmat
Perbanas Journal of Business and Banking 11 (2), 287-306, 2022
12022
Uslužno orijentirano organizacijsko ponašanje prema građanima, kvaliteta usluge i ponašanje korisnika kao dobrih građana: usporedba primjene i procjena iz perspektive korisnika …
S Harsono, H Widyantoro, T Prawitowati, B Rachmat
Market-Tržište 33 (1), 75-92, 2021
12021
Hazard Identification, Risk Assessment and Risk Control in Chemical Industry
R Panday, B Rachmat
Work 12, 13, 2020
12020
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