Factors determining acceptance level of internet banking implementation MA Widjana, B Rachmat Journal of Economics, Business & Accountancy Ventura 14 (2), 2011 | 54 | 2011 |
Pengaruh kepercayaan, komitmen, komunikasi, penanganan masalah dan kepuasan nasabah terhadap loyalitas nasabah Bank Muamalat di Surabaya F Ningtyas, B Rachmad Journal of Business & Banking 1 (1), 51-60, 2011 | 48 | 2011 |
Effect of brand image and service quality on customer satisfaction and loyalty at Bank Jatim Syariah Surabaya PRNC Adi, R Basuki Russian Journal of Agricultural and Socio-Economic Sciences 87 (3), 152-165, 2019 | 36 | 2019 |
Effect of service quality, religiosity, relationship closeness, and customer trust on customer satisfaction and loyalty at bank jatim syariah SD Bagoes, B Rachmat Russian Journal of Agricultural and Socio-Economic Sciences 87 (3), 200-219, 2019 | 16 | 2019 |
Effect of bank commitment, bank communication and handling customer complaint on customer loyalty through customer satisfaction at PT bank central asia tbk of mojopahit … RSR Widijanto, B Rachmat International Journal of Multicultural and Multireligious Understanding 6 (3 …, 2019 | 13 | 2019 |
The development of service quality model as a criterion in selecting the banks in Indoensia S Harsono, H Widyantoro, T Prawitowati, B Rahmat Polish Journal of Management Studies 15 (2), 82-92, 2017 | 13 | 2017 |
Factors determining acceptance level of internet banking implementation M Aditya Widjana, B Rachmat Journal of Economics, Business, and Accountancy| Ventura 14 (2), 161-174, 2011 | 12 | 2011 |
Orientasi pelanggan, orientasi pasar dan inovasi serta pengaruhnya terhadap kinerja bisnis hotel berbintang tiga di Indonesia B Rachmat EKUITAS (Jurnal Ekonomi Dan Keuangan) 11 (3), 367-390, 2007 | 11 | 2007 |
The effect of brand image, brand trust, economic benefits, and brand attitude toward purchase intention on iphone in East Java B Rachmat International Journal of Multicultural and Multireligious Understanding 7 (2 …, 2020 | 10 | 2020 |
Evaluation of operating cost for money packaging R Panday, B Rachmat, D Navanti International Journal of Scientific and Technology Research 9 (3), 6736-6741, 2020 | 7 | 2020 |
Faktor-faktor yang mempengaruhi keputusan menggunakan internet banking nasabah bank BRI di Surabaya NR Lestari Perbanas Journal of Business and Banking 8 (1), 521131, 2018 | 6 | 2018 |
Isees Model: Model Of Hospital Service Based On Internal and External Service Quality B Rachmat, T Indrawati Journal of Economics, Business, and Accountancy Ventura 15 (3), 457-470, 2012 | 5 | 2012 |
Faktor-Faktor Penentu Adopsi E-Wallet Ovo Di Provinsi Jawa Timur CJ Kumoro, B Rachmat Jurnal Manajerial 9 (01), 52-72, 2022 | 4 | 2022 |
Service-oriented organizational citizenship behavior, service quality and customer citizenship behavior: Comparison of implementation and evaluation from the perspective of … SH Awan, H Widyantoro, T Prawitowati Market-Tržište 33 (1), 75-92, 2021 | 4 | 2021 |
Technology Readyness Acceptance Model Analysis on Project Management Operations BR R. Panday International Journal of Business Management 4 (3), 117-132, 2019 | 4 | 2019 |
Analisis strategi pemasaran UMKM menggunakan pendekatan kualitatif fenomenologi dalam era MEA R Heriyoga, B Rachmat Journal of Business & Banking 5 (2), 283-298, 2015 | 4 | 2015 |
Perception, Gap and Reflection of S-OOCBs Dimensions and Their Influence on Servqual From the Perspective of Banking Employees and Customers in Indonesia Religación S Harsono, H Widyantoro, T Prawitowati, B Rachmat Religación. Revista de Ciencias Sociales y 5 (3), 118-125, 2019 | 2 | 2019 |
An Empirical study on the implementation of S-OCB, Servqual, Satisfaction, Loyalty and CCB in Banking Industries S Harsono, H Widyantoro, T Prawitowati, B Rachmat Journal of System and Management Sciences 13 (5), 140-152, 2023 | 1 | 2023 |
Faktor yang mempengaruhi adopsi dengan mediasi peran intention to use mandiri mobile banking di Surabaya DBHP Putra, B Rachmat Perbanas Journal of Business and Banking 11 (2), 287-306, 2022 | 1 | 2022 |
Uslužno orijentirano organizacijsko ponašanje prema građanima, kvaliteta usluge i ponašanje korisnika kao dobrih građana: usporedba primjene i procjena iz perspektive korisnika … S Harsono, H Widyantoro, T Prawitowati, B Rachmat Market-Tržište 33 (1), 75-92, 2021 | 1 | 2021 |