Impact of service quality and customer satisfaction on customer loyalty: a case study in a private hospital in Indonesia J Jamaluddin, E Ruswanti IOSR Journal of Business and Management 19 (5), 23-33, 2017 | 68 | 2017 |
Brand equity on purchase intention consumers’ willingness to pay premium price juice A Bougenvile, E Ruswanti IOSR Journal of Economics and Finance 8 (01), 12-18, 2017 | 66 | 2017 |
Pengaruh persepsi kualitas pelayanan terhadap niat pembelian ulang pada Toko Buku Gramedia Yogyakarta SE Wibowo, E Ruswanti, U Januarko, F Ekonomi, UE Unggul, K Jeruk Jurnal Ekonomi 4 (1), 56-64, 2013 | 61 | 2013 |
Word of mouth, trust, satisfaction and effect of repurchase intention to Batavia hospital in west Jakarta, Indonesia E Ruswanti, A Eff, M Kusumawati Management Science Letters 10 (2), 265-270, 2020 | 52 | 2020 |
Factors affecting purchase intention of electronic house wares in Indonesia R Imelia, E Ruswanti International journal of business and management invention 6 (2), 37-44, 2017 | 41 | 2017 |
The Effect of Relationship Marketing towards Customers' Loyalty Mediated by Relationship Quality (Case Study in Priority Bank in Niaga) E Ruswanti, WP Lestari DeReMa (Development Research of Management): Jurnal Manajemen 11 (2), 191-211, 2016 | 40 | 2016 |
The effect of brand, design, and price on intention to purchase mediated by quality perception at sport shoes X E Ruswanti, B Herlambang, MU Januarko Journal of Economics, Business, and Accountancy Ventura 19 (2), 249-258, 2016 | 28 | 2016 |
Influence of product quality, promotion, brand image, consumer trust towards purchase intention (Study case on Pocari Sweat Isotonic Drink in Indonesia) P Hulu, E Ruswanti, NP Hapsari Universitas Esa Unggul 1 (1), 1-13, 2018 | 27 | 2018 |
The impact of the impulse buying dimension and cherry picking: an empirical study (Consumers Case Study in a mall in Central Jakarta) E Ruswanti Journal of Indonesian Economy and Business 31 (1), 81, 2016 | 27 | 2016 |
Konflik antara pekerjaan dan keluarga, stres kerja terhadap kinerja perawat wanita pada rumah sakit bethesda yogyakarta E Ruswanti, OA Jacoubs Forum Ilmiah 10 (1), 81-89, 2013 | 27 | 2013 |
The impact of service quality and brand image on customer loyalty mediated by customer satisfaction: In Indonesia banking industry E Syahfudin, E Ruswanti Journal Faculty of Economic, Esa Unggul University, Jakarta, 2015 | 25 | 2015 |
Pengaruh service quality dan customer satisfaction terhadap customer loyalty E Ruswanti Jurnal Widya 29 (3), 49-54, 2012 | 24 | 2012 |
Aplikasi Teori Kebutuhan ERG Alderfer Terhadap Motivasi Karyawan Rumah Sakit Islam Hidayatullah Yogyakarta E Ruswanti, AR Rosita, U Januarko Jakarta: Universitas Esa Unggul, 2013 | 19 | 2013 |
The Effect of YouTube eWOM on Consumer Buying Interest (El efecto del boca a boca electrónico en el interés de compra de los consumidores) A Nuriman Izudin, E Ruswanti, M Unggul Januarko Revista CEA 6 (12), 2020 | 17 | 2020 |
Entrepreneurship knowledge, training home industry, and attitude towards entrepreneurial intention enterpreunership E Ruswanti International Journal of Applied Business and Economic Research 14 (5), 2803 …, 2016 | 17 | 2016 |
Hospital image and service quality are not able to provide patient satisfaction and loyalty effect L Sukamuljo, E Ruswanti, M Aida Journal of Multidisciplinary Academic 5 (4), 321-327, 2021 | 16 | 2021 |
Analysis advertising, sales promotion, personal selling and direct selling on purchase intention vegetables in retail West Jakarta E Ruswanti, NP Hapsari, MU Januarko, MD Kusumawati 2019 International Conference on Organizational Innovation (ICOI 2019), 657-662, 2019 | 14 | 2019 |
Predicting the influence of integrated marketing communication on intention to buy organic product: an empirical study E Ruswanti, R Gantino, SO Sihombing PREDICTING THE INFLUENCE OF INTEGRATED MARKETING COMMUNICATION ON INTENTION …, 2019 | 14 | 2019 |
Cherry pick, shopping satisfaction, and market maven E Ruswanti Journal of Economics, Business, & Accountancy Ventura 16 (2), 289-298, 2013 | 13 | 2013 |
Performance model: Environmental uncertainty, decentralization of authority and business strategy on managerial performance (property and real estate and food and beverage … R Gantino, E Ruswanti, T Rachman International Journal of Economic Research 14 (12), 151-163, 2017 | 10 | 2017 |