Sooriya Sudhakar

2019202020212022202320242 3 10 20 26 8

Sangeetha GunasekarFaculty, ASBVerified email at cb.amrita.edu
Dr. Saurabh Kumar DixitNorth-Eastern Hill University, Shillong (India)Verified email at nehu.ac.in
Deepak S KumarIndian Institute of Management KozhikodeVerified email at iimk.ac.in
Keyoor PuraniProfessor, Indian Institute of Management KozhikodeVerified email at iimk.ac.in
Dileep G MenonAssistant Professor, Narsee Monjee Institute of Management Studies University, BangaloreVerified email at nmims.edu

Sooriya Sudhakar

Verified email at cb.students.amrita.edu


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Understanding service quality attributes that drive user ratings: A text mining approach S Gunasekar, DS Kumar, K Purani, S Sudhakar, SK Dixit, D Menon Journal of Vacation Marketing 27 (4), 400-419, 2021	23	2021
How user-generated judgments of hotel attributes indicate guest satisfaction S Gunasekar, S Sudhakar Consumer Behaviour in Hospitality and Tourism, 28-43, 2021	21	2021
Examining online ratings and customer satisfaction in airlines S Sudhakar, S Gunasekar Anatolia 31 (2), 260-273, 2020	13	2020
Does hotel attributes impact customer satisfaction: A sentiment analysis of online reviews S Gunasekar, S Sudhakar Journal of Global Scholars of Marketing Science 29 (2), 180-195, 2019	12	2019
Impact of restaurant’s features on the reviews and rat-ings ANSS SangeethaGunasekar International Journal of Pure and Applied Mathematics 119 (7), 239-246, 2018	1	2018

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