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Per Kristensson
Per Kristensson
Professor
Verified email at kau.se
Title
Cited by
Cited by
Year
Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services
P Kristensson, J Matthing, N Johansson
International journal of service industry management 19 (4), 474-491, 2008
8622008
Value in use through service experience
S Sandström, B Edvardsson, P Kristensson, P Magnusson
Managing Service Quality: An International Journal 18 (2), 112-126, 2008
8392008
Harnessing the Creative Potential among Users*
P Kristensson, A Gustafsson, T Archer
Journal of product innovation management 21 (1), 4-14, 2004
7982004
Managing user involvement in service innovation: Experiments with innovating end users
PR Magnusson, J Matthing, P Kristensson
Journal of Service Research 6 (2), 111-124, 2003
6482003
Defining service innovation: A review and synthesis
L Witell, H Snyder, A Gustafsson, P Fombelle, P Kristensson
Journal of Business Research 69 (8), 2863-2872, 2016
5762016
Customer co‐creation in service innovation: a matter of communication?
A Gustafsson, P Kristensson, L Witell
Journal of service management 23 (3), 311-327, 2012
5392012
Idea generation: customer co‐creation versus traditional market research techniques
L Witell, P Kristensson, A Gustafsson, M Löfgren
Journal of Service Management 22 (2), 140-159, 2011
5332011
Identifying categories of service innovation: A review and synthesis of the literature
H Snyder, L Witell, A Gustafsson, P Fombelle, P Kristensson
Journal of Business Research 69 (7), 2401-2408, 2016
4912016
Customer integration within service development—A review of methods and an analysis of insitu and exsitu contributions
B Edvardsson, P Kristensson, P Magnusson, E Sundström
Technovation 32 (7-8), 419-429, 2012
3332012
Users as a hidden resource for creativity: Findings from an experimental study on user involvement
P Kristensson, PR Magnusson, J Matthing
Creativity and innovation management 11 (1), 55-61, 2002
2972002
Developing successful technology‐based services: the issue of identifying and involving innovative users
J Matthing, P Kristensson, A Gustafsson, A Parasuraman
Journal of Services Marketing 20 (5), 288-297, 2006
2722006
Linking service design to value creation and service research
TW Andreassen, P Kristensson, L Lervik-Olsen, A Parasuraman, ...
Journal of Service Management 27 (1), 21-29, 2016
2482016
Let the music play or not: The influence of background music on consumer behavior
PK Andersson, P Kristensson, E Wästlund, A Gustafsson
Journal of retailing and consumer services 19 (6), 553-560, 2012
2332012
Involving customers in new service development
B Edvardsson, P Kristensson, P Magnusson, J Matthing, A Gustafsson
World Scientific, 2006
2112006
Tuning users' innovativeness during ideation
P Kristensson, PR Magnusson
Creativity and innovation management 19 (2), 147-159, 2010
1622010
Service innovation and customer co-development
B Edvardsson, A Gustafsson, P Kristensson, L Witell
Handbook of service science, 561-577, 2010
1192010
Swedish upper secondary school pupils’ sense of coherence, coping resources and aggressiveness in relation to educational track and performance
P Kristensson, LS Öhlund
Scandinavian Journal of caring sciences 19 (1), 77-84, 2005
1052005
A service ecosystem perspective on the diffusion of sustainability-oriented user innovations
J Trischler, M Johnson, P Kristensson
Journal of Business Research 116, 552-560, 2020
1042020
Affective Forecasting: Predicting and Experiencing Satisfaction With Public Transportation1
T Pedersen, M Friman, P Kristensson
Journal of Applied Social Psychology 41 (8), 1926-1946, 2011
972011
Re-placing place in marketing: A resource-exchange place perspective
MS Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer
Journal of Business Research 79, 281-289, 2017
902017
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Articles 1–20