| Smile big or not? Effects of smile intensity on perceptions of warmth and competence Z Wang, H Mao, YJ Li, F Liu Journal of Consumer Research 43 (5), 787-805, 2017 | 281 | 2017 |
| Effects of employees’ positive affective displays on customer loyalty intentions: An emotions-as-social-information perspective Z Wang, SN Singh, YJ Li, S Mishra, M Ambrose, M Biernat Academy of Management Journal 60 (1), 109-129, 2017 | 153 | 2017 |
| “You Lost Me at Hello”: How and when accent-based biases are expressed and suppressed Z Wang, AD Arndt, SN Singh, M Biernat, F Liu International Journal of Research in Marketing 30 (2), 185-196, 2013 | 98 | 2013 |
| Efficient methods for sampling responses from large-scale qualitative data SN Singh, S Hillmer, Z Wang Marketing Science 30 (3), 532-549, 2011 | 43 | 2011 |
| Examining the effect of smile intensity on age perceptions Z Wang, X He, F Liu Psychological reports 117 (1), 188-205, 2015 | 27 | 2015 |
| The effects of guilt and sadness on sugar consumption S Lefebvre, J Hasford, Z Wang Journal of Business Research 100, 130-138, 2019 | 22 | 2019 |
| The impact of accent stereotypes on service outcomes and its boundary conditions Z Wang, A Arndt, S Singh, M Biernat Advances in Consumer Research 36, 940-1, 2009 | 22 | 2009 |
| Partial refunds as a strategic price commitment device in advance selling in a service industry Z Zhang, W Lim, H Cui, Z Wang European Journal of Operational Research 291 (3), 1062-1074, 2021 | 16 | 2021 |
| Consumer responses toward symmetric versus asymmetric facial expression emojis GS Urumutta Hewage, Y Liu, Z Wang, H Mao Marketing Letters 32, 219-230, 2021 | 16 | 2021 |
| Insidious effects of syntactic complexity: are ads targeting older adults too complex to remember? D Kim, S Mishra, Z Wang, SN Singh Journal of Advertising 45 (4), 509-518, 2016 | 11 | 2016 |
| From similitude to success: The effects of facial resemblance on perceptions of team effectiveness. Z Wang, X He, F Liu Journal of Experimental Psychology: Applied 22 (1), 48, 2016 | 8 | 2016 |
| How Instructor Enthusiasm influences the Effectiveness of Asynchronous Internet-Based Sales Training. AD Arndt, Z Wang Journal for Advancement of marketing Education 22 (2), 2014 | 7 | 2014 |
| Effects of Facial Asymmetry on Emoji Evaluation and Product Preference G Urumutta Hewage, Z Wang, Y Liu ACR European Advances, 2018 | 4 | 2018 |
| Prototype or Exemplar: Effect of Self Construal on Brand Extension Evaluation in a Multi-Product Brand Context P Banerjee, Z Wang, S Mishra, S Surendra Advances in Consumer Research 37, 755-757, 2010 | 4 | 2010 |
| Impact of Cultural Differences in Affect Valuation on Customer Decision Making Z Wang University of Kansas, 2010 | 3 | 2010 |
| The insidious effects of smiles on social judgments Z Wang, H Mao, J Li, F Liu Advances in Consumer Research 44, 665-669, 2016 | 2 | 2016 |
| Linguistic stereotyping in call centers Z Wang, AD Arndt, SN Singh, M Biernat Proceedings of the 2008 Academy of Marketing Science (AMS) Annual Conference …, 2014 | 2 | 2014 |
| Reading Smiles to Read Minds: Impact of Positive Facial Affective Displays on Perceptions Z Wang, F Liu, H Mao Advances in Consumer Research 40, 1081-1082, 2012 | 2 | 2012 |
| How Facial Prominence Impacts Perception of Interaction Space and Consumer Response: An Abstract L An, Z Wang, X Wang, J Hasford Academy of Marketing Science Annual Conference, 65-66, 2020 | | 2020 |
| The Insidious Effect of Nonverbal Power Display in Crisis Management L An, Z Wang, J Hasford Back to the Future: Revisiting the Foundations of Marketing, 256, 2018 | | 2018 |
