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Mara Franco
Mara Franco
Assistant Professor, University of Madeira
Verified email at staff.uma.pt
Title
Cited by
Cited by
Year
Uncovering the factors impacting visitor’s satisfaction: evidence from a portfolio of events
A Almeida, SJ Teixeira, M Franco
International Journal of Event and Festival Management 10 (3), 217-247, 2019
182019
Island tourism carrying capacity in the UNESCO Site Laurisilva of Madeira
L Mota, M Franco, R Santos
Island Studies Journal 16 (2), 255-269, 2021
112021
The influence of culture in customers’ expectations about the hotel service in Latin countries with different human development levels
M Franco, R Meneses
European Journal of Tourism, Hospitality and Recreation 10 (1), 56-73, 2020
112020
Reopening for business post-COVID-19: augmented reality as a strategy for attracting visitors to a tourist destination
M Franco, L Mota
European Journal of Tourism, Hospitality and Recreation 11 (1), 54-65, 2021
62021
Changes in consumption patterns of tourists after the COVID-19 pandemic
M Franco
Business Under Crisis Volume I: Contextual Transformations, 85-100, 2022
42022
The proximity between Latin countries regarding customer's expectations about the hotel service
M Franco, R Meneses
EuroMed Journal of Business 16 (4), 564-581, 2021
32021
Social Carrying Capacity in Island Destinations: Interpreting Visitors’ Opinions in Madeira Island
L Mota, M Franco, R Santos
European Journal of Tourism, Hospitality and Recreation 11 (2), 253-266, 2021
22021
Sport tourism and destination planning
JF Valls, L Mota, M Franco, S Teixeira
motricidade 15 (S2), 13-18, 2019
22019
Customer Co-Creation on Revisiting Intentions: A Focus on the Tourism Sector
C Monteiro, M Franco, R Meneses, RA Castanho
Sustainability 15 (21), 15261, 2023
12023
Customer Expectations on Services: A Cross-Cultural Perspective in Latin European and Latin American Countries
MJS Franco
PQDT-Global, 2019
12019
Similarities of the Latin Countries in Relation to Customer Expectations about Service Dimensions of the Hotel Service
M Franco, R Meneses, RA Castanho
WSEAS Transactions on Business and Economics 21, 786-800, 2024
2024
Business Plan Globetrot Plus Blockchain B2C Artificial Intelligence Solution for Tourism Industry
H Syed, RA Castanho, E Santos, PJC García, M Franco
Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS …, 2023
2023
IPATTRIBUTES OF PRIVATE ACCOMODATION DETERMINING THE ASSESSMENT OF CONSUMER (DIS) SATISFACTION
R Neves, M Franco, R Meneses
16th Annual Conference of the EuroMed Academy of Business, 2023
2023
Tourism and economic development: review and empirical findings.
PJ Cárdenas-García, A Alcalá-Ordóñez, RA Castanho, M Franco
2023
Meeting the Rural Tourists’ Expectations in the Azores Destination: A Preliminary Study-Based on the Perceptions of the Entrepreneurs
RA Castanho, G Couto, P Pimentel, À Sousa, M da Graça Batista, ...
Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS …, 2023
2023
The Impact of Co-Creation on Customer Revisit Intention of a Tourism Service
C Monteiro, M Franco, R Meneses
International Conference on Tourism Research, 161-X, 2020
2020
ITC'19: XI International Tourism Congress: The image and sustainability of tourism destinations: proceedings book
S Teles, P Almeida, M Franco, JP Jorge
Centre for Tourism Research, Development and Innovation (CiTUR), 2020
2020
Cultural dimensions impact on customer’s expectations about the hotel service: application in different HDI Latin countries
M Franco, R Meneses
XI International Tourism Congress-The Image and Sustainability of Tourism …, 2020
2020
Exploring environmental satisfaction in tourist sites: a view to Madeira Island
L Mota, M Franco, R Marques, B Gaspar
XI International Tourism Congress-The Image and Sustainability of Tourism …, 2020
2020
THE LEVEL OF PROXIMITY OF LATIN COUNTRIES IN TERMS OF CUSTOMER’S EXPECTATIONS ABOUT SERVICES: APPLICATION TO THE HOTEL SERVICE
M Franco, R Meneses
12th Annual Conference of the EuroMed Academy of Business, 2019
2019
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