Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management and Customer Satisfaction. FABK Panjaitan, H Panjaitan International Journal of Evaluation and Research in Education 3 (3), 142-151, 2014 | 79 | 2014 |
Model Pemberdayaan Masyarakat Melalui Penerapan Teknologi Tepat Guna di Kota Mojokerto N Rahmiyati, Sri, H Panjaitan JMM17: Jurnal Ilmu Ekonomi dan Manajemen 2 (02), 2016 | 75 | 2016 |
Product Advantage, Customer Relationship Marketing, and Service Quality on Customer Satisfaction of Bank Syariah Mandiri in Surabaya H Panjaitan, Djunaedi International Review of Management and Marketing (IRMM) 7 (4), 122-130, 2017 | 30 | 2017 |
The effect of competitive aggressiveness on business performance: A case study of private universities in Indonesia H Panjaitan, IB Cempena, A Trihastuti, FABK PANJAITAN The Journal of Asian Finance, Economics and Business 8 (4), 875-884, 2021 | 23 | 2021 |
Impact of Satisfaction and Customer Engagement as Intervening Variable on customer loyalty: Study at XL Resto & Cafe Surabaya Indonesia H Panjaitan International Journal of Business and Management Invention (IJBMI) 6 (9), 41-48, 2017 | 22 | 2017 |
Analisis Respons Konsumen Melalui Sistem Teknologi Informasi, Kualitas Layanan, dan Citra Perguruan Tinggi Swasta di Surabaya H Panjaitan Revka Petra Media 1, 254, 2006 | 20 | 2006 |
The Role of Relationship Marketing, and Satisfaction As Variable Mediation: Study at Bank BPR UMKM East Java in Surabaya H Panjaitan, N Laely International Review of Management and Marketing (IRMM) 7 (5), 105-112, 2017 | 19 | 2017 |
The Influence of Service Quality, and Customer Relationship Management (CRM) Of Patient Satisfaction, Brand Image, Trust, and Patient Loyalty on Indonesian National Army Level … Sutrisno, IA Brahmasari, H Panjaitan International Journal of Business and Management Invention (IJBMI) 5 (5), 30-44, 2016 | 17 | 2016 |
Customer value is reviewed in terms of customer relationship learning and customer engagement: Evidence from banking industry F Panjaitan, H Panjaitan Accounting 7 (1), 89-94, 2021 | 15 | 2021 |
Influence of Customer Relationship Management and Product Innovation on Market Orientation, Competitive Advantage in Improving the Marketing Performance of Food Industry Small … N Nurlaely, A Sularso, H Panjaitan International Journal of Business and Management Invention (IJBMI) 8 (4), 72-79, 2019 | 15 | 2019 |
Healthy lifestyle determines the purchase of a bicycle in Indonesia H Panjaitan, FABK Panjaitan Eleftherios Thalassinos, 2020 | 14 | 2020 |
Pengaruh kepemimpinan terhadap kinerja paramedis dan dampaknya pada mutu pelayanan Di RSUD Pasuruan H Panjaitan Jurnal Riset Ekonomi dan Bisnis 10 (2), 2010 | 13 | 2010 |
The role of customer values in increasing tourist satisfaction in Gianyar Regency, Bali, Indonesia IB CEMPENA, IAS BRAHMAYANTI, ED ASTAWINETU, FABK PANJAITAN, ... The Journal of Asian Finance, Economics and Business 8 (8), 553-563, 2021 | 12 | 2021 |
City branding strategy, in order to show the city of batu as a tourist destination in Indonesia H Panjaitan Journal of Environmental Management and Tourism (JEMT) 11 (04 (44)), 863-873, 2020 | 12 | 2020 |
Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Pakan Ternak Ayam Pedaging di Kabupaten Jombang Jawa Timur H Panjaitan, H Cahyanto JMM17: Jurnal Ilmu ekonomi dan manajemen 4 (01), 2017 | 12 | 2017 |
Pengaruh Kualitas Produk, Kualitas Layanan, Nilai Nasabah Terhadap Citra Perbankan Serta Implikasinya Pada Keputusan Nasabah Menabung Dengan Karakteristik Nasabah Sebagai … R Haryanto, H Panjaitan JADE17: Jurnal Doktor Ekonomi 1 (1), 2016 | 12 | 2016 |
The effects of customer relationship management and service quality towards customer loyalty through customer satisfaction ABKP Feliks, H Panjaitan Proceeding, The International Conference On Sustainable Development 1 (2 …, 2012 | 12 | 2012 |
Marketing Performance Analysis by Customer Relationship Marketing A Komari, N Laely, H Panjaitan Market Orientation, and The Image of Islamic Banks in Kediri, East Java …, 2017 | 11 | 2017 |
Addressing Cross-Sectoral Challenges in Consumer Culture for Sustainability and Social Justice in Indonesia E Erwin, AF Lubis, FABK Panjaitan, H Panjaitan West Science Social And Humanities Studies 1 (04), 171-178, 2023 | 10 | 2023 |
Role Of Digital Marketing In Increasing Visitors Interest In Banyuurip Tourism Village, Kedamean, Gresik FABK Panjaitan, H Panjaitan JPIM (Jurnal Penelitian Ilmu Manajemen) 7 (1), 1-8, 2022 | 10 | 2022 |