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Hotman Panjaitan
Hotman Panjaitan
Universitas 17 Agustus 1945 Surabaya
Verified email at untag-sby.ac.id - Homepage
Title
Cited by
Cited by
Year
Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management and Customer Satisfaction.
FABK Panjaitan, H Panjaitan
International Journal of Evaluation and Research in Education 3 (3), 142-151, 2014
792014
Model Pemberdayaan Masyarakat Melalui Penerapan Teknologi Tepat Guna di Kota Mojokerto
N Rahmiyati, Sri, H Panjaitan
JMM17: Jurnal Ilmu Ekonomi dan Manajemen 2 (02), 2016
752016
Product Advantage, Customer Relationship Marketing, and Service Quality on Customer Satisfaction of Bank Syariah Mandiri in Surabaya
H Panjaitan, Djunaedi
International Review of Management and Marketing (IRMM) 7 (4), 122-130, 2017
302017
The effect of competitive aggressiveness on business performance: A case study of private universities in Indonesia
H Panjaitan, IB Cempena, A Trihastuti, FABK PANJAITAN
The Journal of Asian Finance, Economics and Business 8 (4), 875-884, 2021
232021
Impact of Satisfaction and Customer Engagement as Intervening Variable on customer loyalty: Study at XL Resto & Cafe Surabaya Indonesia
H Panjaitan
International Journal of Business and Management Invention (IJBMI) 6 (9), 41-48, 2017
222017
Analisis Respons Konsumen Melalui Sistem Teknologi Informasi, Kualitas Layanan, dan Citra Perguruan Tinggi Swasta di Surabaya
H Panjaitan
Revka Petra Media 1, 254, 2006
202006
The Role of Relationship Marketing, and Satisfaction As Variable Mediation: Study at Bank BPR UMKM East Java in Surabaya
H Panjaitan, N Laely
International Review of Management and Marketing (IRMM) 7 (5), 105-112, 2017
192017
The Influence of Service Quality, and Customer Relationship Management (CRM) Of Patient Satisfaction, Brand Image, Trust, and Patient Loyalty on Indonesian National Army Level …
Sutrisno, IA Brahmasari, H Panjaitan
International Journal of Business and Management Invention (IJBMI) 5 (5), 30-44, 2016
172016
Customer value is reviewed in terms of customer relationship learning and customer engagement: Evidence from banking industry
F Panjaitan, H Panjaitan
Accounting 7 (1), 89-94, 2021
152021
Influence of Customer Relationship Management and Product Innovation on Market Orientation, Competitive Advantage in Improving the Marketing Performance of Food Industry Small …
N Nurlaely, A Sularso, H Panjaitan
International Journal of Business and Management Invention (IJBMI) 8 (4), 72-79, 2019
152019
Healthy lifestyle determines the purchase of a bicycle in Indonesia
H Panjaitan, FABK Panjaitan
Eleftherios Thalassinos, 2020
142020
Pengaruh kepemimpinan terhadap kinerja paramedis dan dampaknya pada mutu pelayanan Di RSUD Pasuruan
H Panjaitan
Jurnal Riset Ekonomi dan Bisnis 10 (2), 2010
132010
The role of customer values in increasing tourist satisfaction in Gianyar Regency, Bali, Indonesia
IB CEMPENA, IAS BRAHMAYANTI, ED ASTAWINETU, FABK PANJAITAN, ...
The Journal of Asian Finance, Economics and Business 8 (8), 553-563, 2021
122021
City branding strategy, in order to show the city of batu as a tourist destination in Indonesia
H Panjaitan
Journal of Environmental Management and Tourism (JEMT) 11 (04 (44)), 863-873, 2020
122020
Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Pakan Ternak Ayam Pedaging di Kabupaten Jombang Jawa Timur
H Panjaitan, H Cahyanto
JMM17: Jurnal Ilmu ekonomi dan manajemen 4 (01), 2017
122017
Pengaruh Kualitas Produk, Kualitas Layanan, Nilai Nasabah Terhadap Citra Perbankan Serta Implikasinya Pada Keputusan Nasabah Menabung Dengan Karakteristik Nasabah Sebagai …
R Haryanto, H Panjaitan
JADE17: Jurnal Doktor Ekonomi 1 (1), 2016
122016
The effects of customer relationship management and service quality towards customer loyalty through customer satisfaction
ABKP Feliks, H Panjaitan
Proceeding, The International Conference On Sustainable Development 1 (2 …, 2012
122012
Marketing Performance Analysis by Customer Relationship Marketing
A Komari, N Laely, H Panjaitan
Market Orientation, and The Image of Islamic Banks in Kediri, East Java …, 2017
112017
Addressing Cross-Sectoral Challenges in Consumer Culture for Sustainability and Social Justice in Indonesia
E Erwin, AF Lubis, FABK Panjaitan, H Panjaitan
West Science Social And Humanities Studies 1 (04), 171-178, 2023
102023
Role Of Digital Marketing In Increasing Visitors Interest In Banyuurip Tourism Village, Kedamean, Gresik
FABK Panjaitan, H Panjaitan
JPIM (Jurnal Penelitian Ilmu Manajemen) 7 (1), 1-8, 2022
102022
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