| Using Microfoundations of Value Co-Crea-tion to Guide Service Systems Design–A Multilevel Design Framework C Grotherr, M Semmann, T Böhmann Multilevel Design for Service Systems, 95, 2020 | 22 | 2020 |
| State-of-the-Art Analysis of Adopting AI-based Conversational Agents in Organizations: A Systematic Literature Review. T Lewandowski, J Delling, C Grotherr, T Böhmann PACIS, 167, 2021 | 18 | 2021 |
| 12 Conceptualizing Design Parameters of Online Neighborhood Social Networks P Vogel, C Grotherr, C Kurtz, T Böhmann Designing Openness-Infusing Socio-Technical Artifacts, 151, 2021 | 17 | 2021 |
| Multilevel design for smart communities–the case of building a local online neighborhood social community C Grotherr, P Vogel, M Semmann | 17 | 2020 |
| How to empower users for co-creation-conceptualizing an engagement platform for benefits realization M Semmann, C Grotherr | 14 | 2017 |
| Engaging users to co-create-implications for service systems design by evaluating an engagement platform C Grotherr, M Semmann, T Böhmann | 10 | 2018 |
| Fostering social resilience via online neighborhood social networks during the COVID-19 pandemic and beyond: Status quo, design dilemmas and research opportunities P Vogel, C Kurtz, C Grotherr, T Böhmann | 8 | 2021 |
| Waking Up a Sleeping Giant: Lessons from Two Extended Pilots to Transform Public Organizations by Internal Crowdsourcing. C Grotherr, T Wagenknecht, M Semmann ICIS, 2019 | 8 | 2019 |
| Leveraging the internal crowd for continuous requirements engineering-Lessons learned from a design science research project P Vogel, C Grotherr, M Semmann Designing Openness-Infusing Socio-Technical Artifacts, 79, 2021 | 7 | 2021 |
| Design and Evaluation of an Online Neighborhood Social Network for Fostering Social Connectedness and Participation: Lessons from Two Urban Neighborhoods. P Vogel, F Von Mandelsloh, C Grotherr, U Gaidys, T Böhmann ICIS, 2020 | 7 | 2020 |
| Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen N Agarwal, M Bästlein, T Böhmann, SJ Ernst, A Fritzsche, C Grotherr, ... Digitale Dienstleistungsinnovationen: Smart Services agil und …, 2019 | 7 | 2019 |
| Older Adults' Use of Online Neighborhood Social Networks: Perceptions, Challenges and Effects P Vogel, C Grotherr, F Von Mandelsloh, U Gaidys, T Böhmann | 6 | 2021 |
| Intelligent collaboration of humans and language-based assistants (INSTANT) M Semmann, C Grotherr, P Vogel, E Bittner, C Biemann, T Böhmann International Conference on Information Systems (ICIS), 2018 | 6 | 2018 |
| Managing artificial intelligence systems for value co-creation: the case of conversational agents and natural language assistants T Lewandowski, C Grotherr, T Böhmann The Palgrave Handbook of Service Management, 945-966, 2022 | 5 | 2022 |
| Designing Tool Support for Crowd-Sourced Community Initiatives on Online Neighborhood Social Networks P Vogel, C Grotherr, T Böhmann Designing Openness-Infusing Socio-Technical Artifacts, 173, 2021 | 5 | 2021 |
| High-Tech meets High-Touch: Die Dienstleistungswende als Chance für die Wertschöpfung und Beschäftigung der Zukunft T Böhmann, A Roth, G Satzger, C Grotherr, M Schymanietz, C Wolff, ... Entwicklungslinien, Forschungsfelder und Empfehlungen für die …, 2020 | 4 | 2020 |
| 14 Collaborating with the Crowd for Software Requirements Engineering: A Literature Review P Vogel, C Grotherr Designing Openness-Infusing Socio-Technical Artifacts, 203, 2021 | 3 | 2021 |
| 15 Design and Evaluation of an Online Neighborhood Social Network for Fostering Social Connectedness and Participation: Lessons from Two Urban Neighborhoods P Vogel, F von Mandelsloh, C Grotherr, U Gaidys, T Böhmann Designing Openness-Infusing Socio-Technical Artifacts, 223, 2021 | | 2021 |
| 17 Fostering Social Resilience via Online Neighborhood Social Networks During the COVID-19 Pandemic and Beyond: Status Quo, Design Dilemmas and Research Opportunities P Vogel, C Kurtz, C Grotherr, T Böhmann Designing Openness-Infusing Socio-Technical Artifacts, 279, 2021 | | 2021 |
| Mehrebenen-Gestaltung von Dienstleistungssystemen C Grotherr Gesellschaft für Informatik eV, 2021 | | 2021 |
