| The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty R Hapsari, MD Clemes, D Dean International Journal of Quality and Service Sciences 9 (1), 21-40, 2017 | 630 | 2017 |
| The mediating role of perceived value on the relationship between service quality and customer satisfaction: Evidence from Indonesian airline passengers R Hapsari, M Clemes, D Dean Procedia Economics and Finance 35, 388-395, 2016 | 332 | 2016 |
| Experience quality and hotel boutique customer loyalty: Mediating role of hotel image and perceived value AS Hussein, RDV Hapsari, I Yulianti Journal of Quality Assurance in Hospitality & Tourism 19 (4), 442-459, 2018 | 143 | 2018 |
| Does religiosity matter for customer loyalty? Evidence from halal cosmetics D Suhartanto, D Dean, IS Sarah, R Hapsari, FA Amalia, T Suhaeni Journal of Islamic Marketing 12 (8), 1521-1534, 2021 | 75 | 2021 |
| Being fair to customers: A strategy in enhancing customer engagement and loyalty in the Indonesia Mobile Telecommunication Industry R Hapsari, AS Hussein, RP Handrito Services marketing quarterly 41 (1), 49-67, 2020 | 58 | 2020 |
| Examining factors influencing consumers intention and usage of digital banking: evidence from Indonesian digital banking customers R Anggraeni, R Hapsari, NA Muslim APMBA (Asia Pacific Management and Business Application) 9 (3), 193-210, 2021 | 38 | 2021 |
| Predicting young customers’ intention to repurchase green plastic products: incorporating trust model into purchase intention model D Suhartanto, A Kartikasari, R Hapsari, BS Budianto, M Najib, Y Astor Journal of Asia Business Studies 15 (3), 441-456, 2021 | 38 | 2021 |
| How quality, value and satisfaction create passenger loyalty: An empirical study on Indonesia bus rapid transit passenger AS Hussein, R Hapsari The International Journal of Accounting and Business Society 22 (2), 95-115, 2014 | 36 | 2014 |
| The impacts of social media influencer’s credibility attributes on gen Z purchase intention with brand image as mediation: Study on consumers of Korea cosmetic product SDP Nugroho, M Rahayu, RDV Hapsari International Journal of Research in Business and Social Science (2147-4478 …, 2022 | 35 | 2022 |
| Creating educational theme park visitor loyalty: the role of experience-based satisfaction, image and value R Hapsari Tourism and hospitality management 24 (2), 359-274, 2018 | 35 | 2018 |
| Heritage experiential quality and behavioural intention: lessons from Indonesian heritage hotel consumers AS Hussein, R Hapsari Journal of Heritage Tourism 16 (3), 317-336, 2021 | 32 | 2021 |
| Customers’ perceptions of service quality dimensions in The Indonesian banking industry: An empirical study AS Hussein, R Hapsari Journal of Indonesian Economy and Business 30 (1), 17-29, 2015 | 22 | 2015 |
| The Formation of Brand Loyalty in Indonesian Restaurant Industry AS Hussein, T Ismail, R Hapsari European Journal of Tourism and Hospitality 6 (2), 67-98, 2015 | 22 | 2015 |
| The role of customer engagement in enhancing passenger loyalty in IndonesianAirline industry: relationship marketing approach R Hapsari, MD Clemes, D Dean APMBA (Asia Pacific Management and Business Application) 3 (3), 135-144, 2015 | 18 | 2015 |
| Entrepreneurial Marketing R Hapsari, K Ratnawati, R Anggraeni Universitas Brawijaya Press, 2020 | 15 | 2020 |
| Enhancing Brand Loyalty Through Online Brand Community: The Role of Value Creation Process, Brand Love, and Trust R Hapsari KnE Social Sciences, 2018 | 8 | 2018 |
| Bank 4.0 experiential quality and customer loyalty: a serial mediating role of customer trust and engagement AS Hussein, S Sumiati, R Hapsari, J Abu Bakar The TQM Journal 35 (7), 1706-1721, 2023 | 7 | 2023 |
| The effect of religiosity and product knowledge on customer loyalty with halal perception as a mediation variable: A study on Muslim women consumers of halal certified cosmetic … CN Sari, AP Ningrum, RDV Hapsari International Journal of Research in Business and Social Science (2147-4478 …, 2022 | 7 | 2022 |
| The impact of customer engagement and selected higher order marketing constructs on customer loyalty: an empirical investigation of the Indonesian airline industry R Hapsari Lincoln University, 2015 | 7 | 2015 |
| The antecedents of repurchase intention in Indonesian e-commerce marketplace customers during the COVID-19 pandemic with age as a moderating variable: A study on e-commerce … AS Dewi, F Rohman, RDV Hapsari International Journal of Research in Business and Social Science (2147-4478 …, 2022 | 6 | 2022 |
Ananda Sabil Hussein, Ph.DUniversitas BrawijayaVerified email at ub.ac.id
Ananda Sabil Hussein, Ph.DUniversitas BrawijayaVerified email at ub.ac.id