Dwi Suhartanto
Dwi Suhartanto
Professor, Politeknik Negeri Bandung, Indonesia
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Cited by
Cited by
Customer loyalty in the hotel industry: the role of customer satisfaction and image
J Kandampully, D Suhartanto
International journal of contemporary hospitality management, 2000
The role of customer satisfaction and image in gaining customer loyalty in the hotel industry
J Kandampully, D Suhartanto
Journal of Hospitality & Leisure Marketing 10 (1-2), 3-25, 2003
Loyalty toward online food delivery service: the role of e-service quality and food quality
D Suhartanto, M Helmi Ali, KH Tan, F Sjahroeddin, L Kusdibyo
Journal of foodservice business research 22 (1), 81-97, 2019
Metode riset pemasaran
D Suhartanto
Alfabeta, 2014
Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation
D Suhartanto, A Brien, I Primiana, N Wibisono, NN Triyuni
Current Issues in Tourism 23 (7), 867-879, 2020
Loyalty Intention towards Islamic Bank: The Role of Religiosity, Image, and Trust.
D Suhartanto, NH Farhani, M Muflih
International Journal of Economics & Management 12 (1), 2018
Loyalty towards Islamic banking: service quality, emotional or religious driven?
D Suhartanto, C Gan, IS Sarah, S Setiawan
Journal of Islamic Marketing, 2019
Tourist satisfaction with souvenir shopping: evidence from Indonesian domestic tourists
D Suhartanto
Current Issues in Tourism 21 (6), 663-679, 2018
The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation
D Dean, D Suhartanto
Asia Pacific Journal of Tourism Research 24 (5), 393-403, 2019
Tourist loyalty towards shopping destination: The role of shopping satisfaction and destination image
D Suhartanto, Ruhadi, NN Triyuni
European Journal of Tourism Research 13, 84-102, 2016
Indonesian Millennials’ Halal food purchasing: merely a habit?
FA Amalia, A Sosianika, D Suhartanto
British Food Journal, 2020
Predicting behavioural intention toward Islamic bank: a multi-group analysis approach
D Suhartanto
Journal of Islamic Marketing, 2019
An Examination of Brand Loyalty in the Indonesian Hotel Industry
D Suhartanto
Lincoln University, 2011
The link between tourism involvement and service performance: Evidence from frontline retail employees
D suhartanto, D Dean, R Nansuri, NN Triyuni
Journal of Business Research 83, 130-137, 2018
The integrated model of green loyalty: Evidence from eco-friendly plastic products
MR Pahlevi, D Suhartanto
Journal of Cleaner Production 257, 120844, 2020
Exploring loyalty to specialty foods among tourists and residents
D Suhartanto, BT Chen, Z Mohi, A Sosianika
British Food Journal 120 (5), 1120-1131, 2018
Customer Satisfaction in the Airline Industry: The Role of Service Quality and Price
D Suhartanto, A Noor
Asia Tourism Forum, 1-9, 2012
Examining attraction loyalty formation in creative tourism
D Suhartanto, A Brien, N Sumarjan, N Wibisono
International Journal of Quality and Service Sciences 10 (2), 163-175, 2018
Analyzing the complex and dynamic nature of brand loyalty in the hotel industry
D Suhartanto, M Clemes, D Dean
Tourism Review International 17 (1), 47-61, 2013
Mobile banking adoption in Islamic banks: Integrating TAM model and religiosity-intention model
D Suhartanto, D Dean, TAT Ismail, R Sundari
Journal of Islamic Marketing, 2019
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