Anthropometry of the Singaporean and Indonesian populations TK Chuan, M Hartono, N Kumar International Journal of Industrial Ergonomics 40 (6), 757-766, 2010 | 296 | 2010 |
How the Kano model contributes to Kansei engineering in services M Hartono, TK Chuan Ergonomics 54 (11), 987-1004, 2011 | 142 | 2011 |
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty M Hartono, H Raharjo Total Quality Management & Business Excellence 26 (9-10), 971-985, 2015 | 81 | 2015 |
The modified Kansei Engineering-based application for sustainable service design M Hartono International Journal of Industrial Ergonomics 79, 102985, 2020 | 77 | 2020 |
How Kansei Engineering, Kano and QFD can improve logistics services M Hartono, A Santoso, DN Prayogo International Journal of Technology 8 (6), 1070-1081, 2017 | 54 | 2017 |
Incorporating service quality tools into Kansei Engineering in services: A case study of Indonesian tourists M Hartono Procedia economics and finance 4, 201-212, 2012 | 54 | 2012 |
A corporate sustainability maturity model for readiness assessment: a three-step development strategy Y Sari, A Hidayatno, A Suzianti, M Hartono, H Susanto International Journal of Productivity and Performance Management 70 (5 …, 2021 | 51 | 2021 |
Indonesian anthropometry update for special populations incorporating Drillis and Contini revisited M Hartono International Journal of Industrial Ergonomics 64, 89-101, 2018 | 38 | 2018 |
The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services M Hartono International Journal of Technology 7 (1), 97-104, 2016 | 38 | 2016 |
Applying Kansei Engineering, the Kano model and QFD to services M Hartono, TK Chuan, JB Peacock International Journal of Services, Economics and Management 2 5 (3), 256-274, 2013 | 37 | 2013 |
The effect of cognitive and affective aspects on usability H Prastawa, U Ciptomulyono, M Laksono-Singgih, M Hartono Theoretical issues in ergonomics science 20 (4), 507-531, 2019 | 25 | 2019 |
Kansei Engineering, Kano & TRIZ for Logistics Service Excellence: Teori dan Aplikasi M Hartono, A Santoso, DN Prayogo, AH Kusumo, MB Tanugraha Graha Ilmu, 2018 | 24 | 2018 |
Incorporating Markov chain modelling and QFD into Kansei engineering applied to services M Hartono, TK Chuan, S Ishihara, JB Peacock International Journal of Human Factors and Ergonomics 1 (1), 74-97, 2012 | 22 | 2012 |
A proposed integrative framework of Kansei Engineering and Kano model applied to services M Hartono Proceedings of the 2nd International Research Symposium in Service …, 2011 | 18 | 2011 |
Peran work engagement pada hubungan kepemimpinan transformasional dengan organizational citizenship behavior dosen milenial D Sofiah, M Hartono, F Christian Jurnal Psikologi Teori Dan Terapan 13 (2), 180-194, 2022 | 13 | 2022 |
Panduan Survei Data Anthropometri M Hartono Teknik Industri Universitas Surabaya, 2016 | 13 | 2016 |
The evaluation of academic website using eye tracker and UEQ: a case study in a website of xyz AH Kusumo, M Hartono IOP Conference Series: Materials Science and Engineering 703 (1), 012049, 2019 | 11 | 2019 |
A conceptual integrative model of Kansei Engineering, Kano and TRIZ towards sustainability in services M Hartono, S Setijadi, L Norwandi Journal of Advanced Research in Dynamical and Control Systems 11 (5), 385-390, 2019 | 10 | 2019 |
An integrative fuzzy Kansei engineering and Kano model for logistics services M Hartono, TK Chuan, DN Prayogo, A Santoso IOP Conference Series: Materials Science and Engineering 273 (1), 012027, 2017 | 10 | 2017 |
Aplikasi integrasi kansei engineering dan metode TRIZ pada layanan Villa Nunia, Bali A Suseno, M Hartono, RM Surjani Calyptra 2 (1), 1-19, 2013 | 8 | 2013 |