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Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., IPU., ASEAN Eng.
Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., IPU., ASEAN Eng.
Department of Industrial Engineering, University of Surabaya - Professor; Professional
Verified email at staff.ubaya.ac.id
Title
Cited by
Cited by
Year
Anthropometry of the Singaporean and Indonesian populations
TK Chuan, M Hartono, N Kumar
International Journal of Industrial Ergonomics 40 (6), 757-766, 2010
2912010
How the Kano model contributes to Kansei engineering in services
M Hartono, TK Chuan
Ergonomics 54 (11), 987-1004, 2011
1382011
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
M Hartono, H Raharjo
Total Quality Management & Business Excellence 26 (9-10), 971-985, 2015
762015
The modified Kansei Engineering-based application for sustainable service design
M Hartono
International Journal of Industrial Ergonomics 79, 102985, 2020
672020
Incorporating service quality tools into Kansei Engineering in services: A case study of Indonesian tourists
M Hartono
Procedia economics and finance 4, 201-212, 2012
542012
How Kansei Engineering, Kano and QFD can improve logistics services
M Hartono, A Santoso, DN Prayogo
International Journal of Technology 8 (6), 1070-1081, 2017
512017
A corporate sustainability maturity model for readiness assessment: a three-step development strategy
Y Sari, A Hidayatno, A Suzianti, M Hartono, H Susanto
International Journal of Productivity and Performance Management 70 (5 …, 2021
402021
Indonesian anthropometry update for special populations incorporating Drillis and Contini revisited
M Hartono
International Journal of Industrial Ergonomics 64, 89-101, 2018
382018
The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services
M Hartono
International Journal of Technology 7 (1), 97-104, 2016
362016
Applying Kansei Engineering, the Kano model and QFD to services
M Hartono, TK Chuan, JB Peacock
International Journal of Services, Economics and Management 2 5 (3), 256-274, 2013
362013
The effect of cognitive and affective aspects on usability
H Prastawa, U Ciptomulyono, M Laksono-Singgih, M Hartono
Theoretical issues in ergonomics science 20 (4), 507-531, 2019
252019
Kansei Engineering, Kano & TRIZ for Logistics Service Excellence: Teori dan Aplikasi
M Hartono, A Santoso, DN Prayogo, AH Kusumo, MB Tanugraha
Graha Ilmu, 2018
232018
Incorporating Markov chain modelling and QFD into Kansei engineering applied to services
M Hartono, TK Chuan, S Ishihara, JB Peacock
International Journal of Human Factors and Ergonomics 1 (1), 74-97, 2012
222012
A proposed integrative framework of Kansei Engineering and Kano model applied to services
M Hartono
Proceedings of the 2nd International Research Symposium in Service …, 2011
172011
Panduan Survei Data Anthropometri
M Hartono
Teknik Industri Universitas Surabaya, 2016
132016
Peran work engagement pada hubungan kepemimpinan transformasional dengan organizational citizenship behavior dosen milenial
D Sofiah, M Hartono, F Christian
Jurnal Psikologi Teori Dan Terapan 13 (2), 180-194, 2022
122022
A conceptual integrative model of Kansei Engineering, Kano and TRIZ towards sustainability in services
M Hartono, S Setijadi, L Norwandi
Journal of Advanced Research in Dynamical and Control Systems 11 (5), 385-390, 2019
102019
An integrative fuzzy Kansei engineering and Kano model for logistics services
M Hartono, TK Chuan, DN Prayogo, A Santoso
IOP Conference Series: Materials Science and Engineering 273 (1), 012027, 2017
102017
The evaluation of academic website using eye tracker and UEQ: a case study in a website of xyz
AH Kusumo, M Hartono
IOP Conference Series: Materials Science and Engineering 703 (1), 012049, 2019
92019
Aplikasi integrasi kansei engineering dan metode TRIZ pada layanan Villa Nunia, Bali
A Suseno, M Hartono, RM Surjani
Calyptra 2 (1), 1-19, 2013
82013
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