| A DEMATEL method in identifying key success factors of hospital service quality JI Shieh, HH Wu, KK Huang Knowledge-Based Systems 23 (3), 277-282, 2010 | 808 | 2010 |
| A comparative study of using grey relational analysis in multiple attribute decision making problems HH Wu Quality Engineering 15 (2), 209-217, 2002 | 398 | 2002 |
| A review of the application of RFM model JT Wei, SY Lin, HH Wu African journal of business management 4 (19), 4199, 2010 | 259 | 2010 |
| A case study of using DEMATEL method to identify critical factors in green supply chain management HH Wu, SY Chang Applied Mathematics and Computation 256, 394-403, 2015 | 211 | 2015 |
| Integration of environmental considerations in quality function deployment by using fuzzy logic TC Kuo, HH Wu, JI Shieh Expert systems with applications 36 (3), 7148-7156, 2009 | 168 | 2009 |
| Customer relationship management in the hairdressing industry: An application of data mining techniques JT Wei, MC Lee, HK Chen, HH Wu Expert Systems with Applications 40 (18), 7513-7518, 2013 | 162 | 2013 |
| Evaluating performance criteria of employment service outreach program personnel by DEMATEL method HH Wu, HK Chen, JI Shieh Expert Systems with Applications 37 (7), 5219-5223, 2010 | 150 | 2010 |
| Using grey theory in quality function deployment to analyse dynamic customer requirements HH Wu, AYH Liao, PC Wang The International Journal of Advanced Manufacturing Technology 25 (11), 1241 …, 2005 | 130 | 2005 |
| A DEMATEL method to evaluate the causal relations among the criteria in auto spare parts industry HH Wu, YN Tsai Applied Mathematics and Computation 218 (5), 2334-2342, 2011 | 121 | 2011 |
| A case study of applying LRFM model in market segmentation of a children’s dental clinic JT Wei, SY Lin, CC Weng, HH Wu Expert Systems with Applications 39 (5), 5529-5533, 2012 | 117 | 2012 |
| A case study of applying data mining techniques in an outfitter’s customer value analysis SC Huang, EC Chang, HH Wu Expert Systems with Applications 36 (3), 5909-5915, 2009 | 98 | 2009 |
| An integrated approach of AHP and DEMATEL methods in evaluating the criteria of auto spare parts industry HH Wu, YN Tsai International Journal of Systems Science 43 (11), 2114-2124, 2012 | 96 | 2012 |
| Using a Markov chain model in quality function deployment to analyse customer requirements HH Wu, JI Shieh The International Journal of Advanced Manufacturing Technology 30, 141-146, 2006 | 94 | 2006 |
| Measures of consistency for DEMATEL method JI Shieh, HH Wu Communications in Statistics-Simulation and Computation 45 (3), 781-790, 2016 | 93 | 2016 |
| The perceptions of patient safety culture: a difference between physicians and nurses in Taiwan CH Huang, HH Wu, YC Lee Applied Nursing Research 40, 39-44, 2018 | 89 | 2018 |
| A hybrid ANFIS based on n-period moving average model to forecast TAIEX stock LY Wei, CH Cheng, HH Wu Applied Soft Computing 19, 86-92, 2014 | 83 | 2014 |
| Applying importance-performance analysis to compare the changes of a convenient store JI Shieh, HH Wu Quality and Quantity 43, 391-400, 2009 | 75 | 2009 |
| An integrated approach of Kano's model and Importance-Performance Analysis in identifying key success factors HH Wu, YT Tang, JW Shyu African Journal of Business Management 4 (15), 3238, 2010 | 74 | 2010 |
| Applying importance-performance analysis to patient safety culture YC Lee, HH Wu, WL Hsieh, SJ Weng, LP Hsieh, CH Huang International journal of health care quality assurance 28 (8), 826-840, 2015 | 73 | 2015 |
| Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis SY Yin, KK Huang, JI Shieh, YH Liu, HH Wu Quality & Quantity 50, 751-766, 2016 | 71 | 2016 |
