| The WOW factor: Creating value through win-back offers to reacquire lost customers M Tokman, LM Davis, KN Lemon Journal of Retailing 83 (1), 47-64, 2007 | 248 | 2007 |
| Cross-national invariance of the entrepreneurial orientation scale JD Hansen, GD Deitz, M Tokman, LD Marino, KM Weaver Journal of Business Venturing 26 (1), 61-78, 2011 | 212 | 2011 |
| Retaining employees for service competency: The role of corporate brand identity AR Wheeler, RG Richey, M Tokman, CJ Sablynski Journal of Brand Management 14 (1), 96-113, 2006 | 149 | 2006 |
| Examining collaborative supply chain service technologies: a study of intensity, relationships, and resources R Glenn Richey, M Tokman, V Dalela Journal of the Academy of Marketing Science 38, 71-89, 2010 | 143 | 2010 |
| Supply chain networks and service‐dominant logic: suggestions for future research M Tokman, LS Beitelspacher International Journal of Physical Distribution & Logistics Management 41 (7 …, 2011 | 128 | 2011 |
| Joint venture stability and cooperation: Direct, indirect and contingent effects of resource complementarity and trust GD Deitz, M Tokman, RG Richey, RM Morgan Industrial Marketing Management 39 (5), 862-873, 2010 | 113 | 2010 |
| Exploration, exploitation and satisfaction in supply chain portfolio strategy M Tokman, RG Richey, LD Marino, KM Weaver Journal of Business Logistics 28 (1), 25-56, 2007 | 94 | 2007 |
| Resource commitment and sustainability: a reverse logistics performance process model TR Morgan, M Tokman, RG Richey, C Defee International Journal of Physical Distribution & Logistics Management 48 (2 …, 2018 | 92 | 2018 |
| A supply chain manager selection methodology: empirical test and suggested application RG Richey, M Tokman, AR Wheeler Journal of business logistics 27 (2), 163-190, 2006 | 73 | 2006 |
| Market growth through mergers and acquisitions: The role of the relationship marketing manager in sustaining performance RG Richey Jr, TS Kiessling, M Tokman, V Dalela Industrial Marketing Management 37 (4), 394-406, 2008 | 61 | 2008 |
| Monitoring reverse logistics programs: a roadmap to sustainable development in emerging markets R Glenn Richey Jr, M Tokman, RE Wright, MG Harvey Multinational Business Review 13 (3), 41-65, 2005 | 51 | 2005 |
| Recycling and reverse logistics RE Wright, RG Richey, M Tokman, JC Palmer Journal of Applied Business and Economics 12 (5), 9-20, 2011 | 47 | 2011 |
| Exploring collaborative technology utilization in retailer–supplier performance RG Richey Jr, M Tokman, LR Skinner Journal of Business Research 61 (8), 842-849, 2008 | 47 | 2008 |
| Retail service‐based operant resources and market performance L Skinner Beitelspacher, M Tokman, FG Adams, R Glenn Richey Jr The International Journal of Logistics Management 23 (3), 408-434, 2012 | 44 | 2012 |
| End-user contribution to logistics value co-creation: A series of exploratory studies KD Bahn, KL Granzin, M Tokman Journal of Marketing Channels 22 (1), 3-26, 2015 | 42 | 2015 |
| The retailer's perspective on the link between logistical resources and perceived customer loyalty to manufacturer brands M Tokman, RG Richey, GD Deitz, FG Adams Journal of Business Logistics 33 (3), 181-195, 2012 | 29 | 2012 |
| Aligning operant resources for global performance: An assessment of supply chain human resource management RG Richey, CB Hilton, MG Harvey, LS Beitelspacher, M Tokman, ... Journal of management & organization 17 (3), 364-382, 2011 | 25 | 2011 |
| SME supply chain portfolios: firm satisfaction and organization resources M Tokman, R Glenn Richey Jr, TR Morgan, L Marino, PH Dickson The International Journal of Logistics Management 24 (2), 271-300, 2013 | 21 | 2013 |
| Exploring the development of supply chain international joint ventures M Tokman, A Banu Elmadag, N Uray, R Glenn Richey Jr International Journal of Physical Distribution & Logistics Management 37 (6 …, 2007 | 21 | 2007 |
| The link between SMEs alliance portfolio diversity and top management’s entrepreneurial and alliance orientations M Tokman, FT Mousa, P Dickson International Entrepreneurship and Management Journal 16 (3), 1001-1022, 2020 | 15 | 2020 |
Robert Glenn Richey. JrAuburn UniversityVerified email at auburn.edu
