| A critical review of construct indicators and measurement model misspecification in marketing and consumer research CB Jarvis, SB MacKenzie, PM Podsakoff Journal of consumer research 30 (2), 199-218, 2003 | 8075 | 2003 |
| The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. SB MacKenzie, PM Podsakoff, CB Jarvis Journal of applied psychology 90 (4), 710, 2005 | 2444 | 2005 |
| The role of customer gratitude in relationship marketing RW Palmatier, CB Jarvis, JR Bechkoff, FR Kardes Journal of marketing 73 (5), 1-18, 2009 | 1115 | 2009 |
| Frontline employee motivation to participate in service innovation implementation S Cadwallader, CB Jarvis, MJ Bitner, AL Ostrom Journal of the Academy of Marketing Science 38, 219-239, 2010 | 495 | 2010 |
| Customer positivity and participation in services: an empirical test in a health care context AS Gallan, CB Jarvis, SW Brown, MJ Bitner Journal of the academy of marketing science 41, 338-356, 2013 | 405 | 2013 |
| If looks could sell: Moderation and mediation of the attractiveness effect on salesperson performance M Ahearne, TW Gruen, CB Jarvis International Journal of Research in Marketing 16 (4), 269-284, 1999 | 275 | 1999 |
| Leveraging customers’ multiple identities: identity synergy as a driver of organizational identification PW Fombelle, CB Jarvis, J Ward, L Ostrom Journal of the Academy of Marketing Science 40, 587-604, 2012 | 122 | 2012 |
| Leveraging brand equity to attract human capital D DelVecchio, CB Jarvis, RR Klink, BR Dineen Marketing Letters 18, 149-164, 2007 | 94 | 2007 |
| Reaching the breaking point: a dynamic process theory of business-to-business customer defection T Hollmann, CB Jarvis, MJ Bitner Journal of the Academy of Marketing Science 43, 257-278, 2015 | 79 | 2015 |
| et Podsakoff PM (2003) CB Jarvis, SB Mackenzie A critical review of construct indicators and measurement model …, 8 | 77 | 8 |
| The negative consequences of measurement model misspecification: A response to Aguirre-Urreta and Marakas CB Jarvis, SB MacKenzie, PM Podsakoff MIS quarterly 36 (1), 139-146, 2012 | 51 | 2012 |
| An Exploratory Investigation of Consumer's Evaluations of External Information Sources in Prepurchase Search. CB Jarvis Advances in Consumer Research 25 (1), 1998 | 50 | 1998 |
| Un examen critique des indicateurs de construit et des erreurs de spécification des modèles de mesure dans la recherche en marketing et en comportement du consommateur CB Jarvis, SB Mackenzie, PM Podsakoff Recherche et Applications en Marketing (French Edition) 19 (1), 73-97, 2004 | 49 | 2004 |
| Consumers and their celebrity brands: how personal narratives set the stage for attachment B Eng, CB Jarvis Journal of product & brand management 29 (6), 831-847, 2020 | 27 | 2020 |
| Positive psychological capacities: the mystery ingredient in successful service recoveries? C Azab, T Clark, CB Jarvis Journal of Services Marketing 32 (7), 897-912, 2018 | 21 | 2018 |
| Service transformation: How can it be achieved? J Kandampully, A Bilgihan, M Bujisic, A Kaplan, CB Jarvis, Y Shukla Journal of Business Research 136, 219-228, 2021 | 18 | 2021 |
| A critical review of construct indicators and measurement model misspecification in marketing and consumer research CB Jarvis, SB Mackenzie, PM Podsakoff Recherche et Applications en Marketing 19 (1), 73-98, 2004 | 10 | 2004 |
| Learning (or failing to learn) from experience: the dysfunctional implications of counterfactual thinking in reviewing past events to improve marketing performance CB Jarvis Indiana University, 1999 | 3 | 1999 |
| Brand equity in the Human Resource Market: Extending the value of brands beyond the consumer D DelVecchio, CB Jarvis, R Klink American Marketing Association. Conference Proceedings 12, 69, 2001 | 2 | 2001 |
| " Frontline employee motivation to participate in service innovation implementation": Erratum. S Cadwallader, CB Jarvis, MJ Bitner, AL Ostrom Springer, 2010 | | 2010 |
Scott B. MacKenzieProfessor Emeritus of Marketing, Indiana UniversityVerified email at indiana.edu
