| Marketing in practice YS Suharno Yogyakarta: Gandi Gebang Permai, 2010 | 39 | 2010 |
| Promotion of E-Technology-Based Services a Case Study of E-Service Quality at a University in Indonesia Y Sutarso, A Suharmadi International Journal of Business and Information, Forthcoming, 2011 | 27 | 2011 |
| Pengaruh Relationship Marketing terhadap Kepuasan Pelanggan dalam Industri Jasa Asuransi Jiwa RD Prasasti, H Chaniago, Y Sutarso Jurnal Ventura 6 (2), 127-145, 2003 | 11 | 2003 |
| Komitmen Organisasi: Tinjauan Teoritis atas penyebab, dampak, dan adopsinya bagi penelitian Relationship Marketing Y Sutarso Ventura, STIE Perbanas Surabaya 5 (2), 2002 | 7 | 2002 |
| The role of co-creation activities, trust and gender on higher education marketing performance Y Sutarso, RE Halim, TE Balqiah, P Tjiptoherijanto University of Piraeus. International Strategic Management Association, 2017 | 6 | 2017 |
| Peranan Penggunaan Prinsip Syari’ah dan Budaya dalam Model Kualitas Jasaloyalitas pada Perbankan Syari’ah Y Sutarso, H Chaniago, H Widyantoro Makalah disampaikan pada Forum Riset Perbankan Syaria’ah II, 2010 | 6 | 2010 |
| UNDERSTANDING CUSTOMER CO-CREATION ACTIVITIES IN HIGHER EDUCATION: GROUPINGS, CHARACTERISTICS AND IMPLICATIONS. Y Sutarso, RE Halim, TE Balqiah, P Tjiptoherijanto International Journal of Business & Society 20, 2019 | 4 | 2019 |
| Suharno. 2010 Y Sutarso Marketing in Practice, 0 | 4 | |
| Peran Aktivitas Ko-Kreasi, Nilai dan Kepercayaan Dalam Meningkatkan Kinerja Pemasaran Dengan Moderasi Sifat Kepribadian Y Sutarso Disertasi. Universitas Indonesia, 2017 | 3 | 2017 |
| Kualitas Jasa dan Budaya dalam perbankan Islam: Fenomena, Pengukuran dan Implikasinya pada Pelanggan Y Sutarso Banking Laporan Journal. Doc 4, 2005 | 2 | 2005 |
| Lifestyle Segmentation: The Comparison of Islamic and Conventional Banking Customers in Indonesia Y Sutarso, E Rustiana, RA Hanum, G Wibiksono The Journal of Distribution Science 10 (8), 25-35, 2012 | 1 | 2012 |
| Relationship Marketing: Meta-Analysis of Development and Methodology Classification Y Sutarso | 1 | 2012 |
| Benefits and Risk Perception of User Financial Technology Satisfaction and Trust in Indonesia: Literature Review and Proposed Model Literature Review and Proposed Model BEK Sungkana, Y Sutarso, T Prawitowati The International Conference of Business and Banking Innovations 1 (1), 56-62, 2019 | | 2019 |
| Pengaruh kegunaan, kesesuaian, keuntungan, motivasi, dan risiko terhadap niat perilaku pada mobile banking Bank Mandiri di Surabaya MI Mandrata, Y Sutarso Journal of Business and Banking 9 (1), 1-18, 2019 | | 2019 |
| Pengaruh kegunaan, kesesuaian, keuntungan relatif, motivasi hedonik dan risiko yang dirasakan terhadap penggunaan mobile banking bank mandiri surabaya Yang dimediasi niat … MI Mandatra STIE Perbanas Surabaya, 2018 | | 2018 |
| Independent Value Co-creation in Bank Customer: Identify the Factors and Their Implications Y Sutarso, D Budi Setiawan Proceeding 6th Global Business and Finance Research Conference, 2016 | | 2016 |
| UNDERSTANDING CUSTOMER CO-CREATION: GROUPING, CHARACTERISTIC AND IMPLICATION Y Sutarso Proceeding of the First International Conference on Multidisciplinary in …, 2015 | | 2015 |
| CO-CREATION ACTIVITIES IN HIGHER EDUCATION SERVICES: THE MEDIATING ROLE OF TRUST Y SUTARSO, P TJIPTOHERIJANTO, TE BALQIAH, REDY HALIM | | 2013 |
| Lifestyle Segmentation Y Sutarso, E Rustiana, RA Hanum 한국유통과학회 학술대회 논문집, 65-74, 2012 | | 2012 |
| Segmentasi Nasabah Berdasarkan Gaya Hidup pada Unit USAha Syariah di Surabaya RA Hanum, B Rahmat, Y Sutarso Journal of Business and Banking 2 (1), 85-96, 2012 | | 2012 |
