SONI HARSONO
SONI HARSONO
Verified email at perbanas.ac.id - Homepage
Title
Cited by
Cited by
Year
The institution image and trust and their effect on the positive word of mouth
S Harsono
International Research Journal of Business Studies 7 (1), 2015
122015
Pengaruh harga, nilai manfaat, dan kualitas terhadap kepuasan pelanggan handphone blackberry di Surabaya
S Harsono
Journal of Business and Banking 3 (2), 135-150, 2013
82013
The development of service quality model as a criterion in selecting the banks in Indoensia
S Harsono, H Widyantoro, T Prawitowati, B Rahmat
Polish Journal of Management Studies 15 (https://pjms.zim.pcz.pl/resources …, 2017
72017
Service Recovery and Its Effect on Students Satisfaction, Trust, and WOM Communication
S Harsono
International Research Journal of Business Studies (IRJBS) 11 (2), 93-112, 2018
62018
Pengaruh Kualitas Layanan dan Kepuasan Emosional Terhadap Kualitas Hubungan dan Loyalitas Pelanggan KFC Di Surabaya
TG Pawitra, S Harsono
Journal of Business and Banking 3 (1), 17-30, 2013
62013
The influence of brand image, brand trust, perceived quality and perceived value on consumer purchase intention at different categories of product
S Harsono, S Perdana, DB Riyadi
Advanced Science Letters 24 (5), 3198-3207, 2018
52018
The effect of brand image and product on customer satisfaction and willingness to pay at coffee bean Surabaya
BI Setya, H Soni
Russian Journal of Agricultural and Socio-Economic Sciences 73 (1), 2018
42018
The effect of brand image and service quality on customer satisfaction and loyalty of iPhone users in Surabaya
FA Rozaq, H Soni
Russian Journal of Agricultural and Socio-Economic Sciences 79 (7), 2018
32018
Pengaruh kesadaran merek dan diskon harga terhadap niat pembelian dengan mediasi citra Restoran Seafood New Javana di Surabaya
HA Prasetyo, S Harsono
Journal of Business and Banking 5 (1), 13-32, 2015
32015
STUDENTS’ PERCEPTION ON ATTRACTION AND SERVICE SATISFACTION IN STIE PERBANAS SURABAYA
S Harsono
South East Asian Association for Institutional Research (SEAAIR) 2011 …, 2011
22011
THE EFFECT OF TRUST AND SERVICE QUALITY ON LOYALTY MEDIATED BY CUSTOMER SATISFACTION AT PT BANK NUSA TENGGARA TIMUR, WAINGAPU BRANCH OFFICE, INDONESIA
TR Makamuri, S Harsono
International Journal of Economics, Commerce and Management 9 (http://ijecm …, 2018
12018
Strategi pemasaran jasa transportasi taksi konvensional menghadapi persaingan jasa transportasi berbasis aplikasi online di Surabaya
DKY Prabawati, S Harsono
Journal of Business and Banking 7 (1), 105-124, 2017
12017
Pengaruh Citra Merek dan Produk terhadap Kepuasan Pelanggan Serta Kesediaan untuk Membayar pada Coffee Bean di Surabaya
IS Budi
STIE Perbanas Surabaya, 2017
12017
The Effect of College Image on the Preference Recommendation: A Case Study at STIE Perbanas Surabaya
S Harsono
IAMURE International Journal of Business and Management 4, 20, 2012
12012
Service-Oriented Organizational Citizenship Behavior, Service Quality and Customer Citizenship Behavior: Comparison of Implementation and Evaluation from the Perspective of …
S Harsono, H Widyantoro, T Prawitowati, B Rachmat
Market-Tržište 33 (1), 75-92, 2021
2021
The Effect of Performance, Price Perception, Brand Image, and Brand Association on Purchase Decision of Honda CBR150R in Surabaya
PD Saktiawan, S Harsono
Philippine Social Science Journal 4 (1), 97-107, 2021
2021
Influence of Service Quality, Corporate Image, and Relationship Marketing on Farmer Loyalty
D Junianto, S Harsono
Proceeding The First International Conference on Government Education …, 2021
2021
The Influence of Self-Efficacy on Customer Intentions to Use BRImo BRI Application by Mediating The Perceived Usefulness, Easy of Use and Risk at BRI Bank in Surabaya
K Pancasari, S Harsono
2021
Pengaruh Citra Merek, Kepercayaan Merek dan Sikap Merek terhadap Minat Menjadi Nasabah Tabungan dan Giro Bank Panin (Studi pada Bank Panin KCP Tambak Langon Surabaya)
MS Al Azis, S Harsono
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) 6 (2), 42-55, 2020
2020
POSITIVE IMPACT OF SERVICE QUALITY AND SOCB: IMPLEMENTATION AND EVALUATION FROM THE PERSPECTIVE OF BANKING EMPLOYEES AND CUSTOMERS
S Harsono, H Widyantoro, T Prawitowati, B Rachmat
SCIENCE INTERNATIONAL-LAHORE 4 (http://www.sci-int.com/Search?catid=128 …, 2020
2020
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