| Pengaruh harga, nilai manfaat, dan kualitas terhadap kepuasan pelanggan handphone blackberry di Surabaya S Harsono Journal of Business & Banking 3 (2), 135-150, 2013 | 25 | 2013 |
| The institution image and trust and their effect on the positive word of mouth S Harsono International Research Journal of Business Studies 7 (1), 2015 | 21 | 2015 |
| The influence of brand image, brand trust, perceived quality and perceived value on consumer purchase intention at different categories of product S Harsono, S Perdana, DB Riyadi Advanced Science Letters 24 (5), 3198-3207, 2018 | 16 | 2018 |
| Pengaruh Kualitas Layanan dan Kepuasan Emosional Terhadap Kualitas Hubungan dan Loyalitas Pelanggan KFC Di Surabaya TG Pawitra, S Harsono Journal of Business and Banking 3 (1), 17-30, 2013 | 16 | 2013 |
| The development of service quality model as a criterion in selecting the banks in Indoensia S Harsono, H Widyantoro, T Prawitowati, B Rahmat Polish Journal of Management Studies 15 (https://pjms.zim.pcz.pl/resources …, 2017 | 13 | 2017 |
| The effect of brand image and product on customer satisfaction and willingness to pay at coffee bean Surabaya BI Setya, H Soni Russian Journal of Agricultural and Socio-Economic Sciences 73 (1), 146-154, 2018 | 10 | 2018 |
| Kesadaran merek, citra merek, persepsi terhadap kualitas dan pengaruhnya terhadap niat beli sepeda motor Honda Vario di Surabaya GL Widjanarko, S Harsono Journal of Business & Banking 9 (1), 19-35, 2019 | 7 | 2019 |
| Service Recovery and Its Effect on Students Satisfaction, Trust, and WOM Communication S Harsono International Research Journal of Business Studies (IRJBS) 11 (2), 93-112, 2018 | 7 | 2018 |
| THE EFFECT OF TRUST AND SERVICE QUALITY ON LOYALTY MEDIATED BY CUSTOMER SATISFACTION AT PT BANK NUSA TENGGARA TIMUR, WAINGAPU BRANCH OFFICE, INDONESIA TR Makamuri, S Harsono International Journal of Economics, Commerce and Management 9 (http://ijecm …, 2018 | 5 | 2018 |
| The effect of brand image and service quality on customer satisfaction and loyalty of IPhone users in Surabaya FA Rozaq, H Soni Russian Journal Of Agricultural And Socio-Economic Sciences 79 (7), 261-269, 2018 | 5 | 2018 |
| Service-oriented organizational citizenship behavior, service quality and customer citizenship behavior: Comparison of implementation and evaluation from the perspective of … SH Awan, H Widyantoro, T Prawitowati Market-Tržište 33 (1), 75-92, 2021 | 4 | 2021 |
| Peningkatan Kemampuan Wirausaha dengan Pendampingan dan Pemberdayaan Kelompok Usaha Sablon “Salam” Melalui Strategi Pemasaran Modern & Job Order Costing E Herlina, G Hudiwinarsih, SH Awan, Z Zakiah Jurnal Kemitraan dan Pemberdayaan Masyarakat (KeDayMas) 1 (1), 25-34, 2021 | 4 | 2021 |
| Pengaruh kesadaran merek dan diskon harga terhadap niat pembelian dengan mediasi citra Restoran Seafood New Javana di Surabaya HA Prasetyo, S Harsono Journal of Business & Banking 5 (1), 13-32, 2015 | 4 | 2015 |
| Interaksi Antara Kualitas Layanan dan SOCB Terhadap Kepuasan Serta Hubungananya dengan Loyalitas Nasabah pada Bank Konvensional dan Syariah S Harsono Jurnal Dimensi 10 (3), 527-542, 2021 | 3 | 2021 |
| The Effect of Performance, Price Perception, Brand Image, and Brand Association on Purchase Decision of Honda CBR150R in Surabaya PD Saktiawan, SH Awan Philippine Social Science Journal 4 (1), 97-107, 2021 | 3 | 2021 |
| Strategi pemasaran jasa transportasi taksi konvensional menghadapi persaingan jasa transportasi berbasis aplikasi online di Surabaya DKY Prabawati, S Harsono Journal of Business & Banking 7 (1), 105-124, 2017 | 3 | 2017 |
| Influence of Service Quality, Corporate Image, and Relationship Marketing on Farmer Loyalty D Junianto, S Harsono Proceeding the First International Conference on Government Education …, 2021 | 2 | 2021 |
| Pengaruh Citra Merek, KepercayaanMerek dan Sikap Merek terhadapMinat Menjadi Nasabah Tabungandan Giro Bank Panin (Studi padaBank Panin KCP Tambak LangonSurabaya) MSA Azis STIE Perbanas Surabaya, 2020 | 2 | 2020 |
| Perception, Gap and Reflection of S-OOCBs Dimensions and Their Influence on Servqual From the Perspective of Banking Employees and Customers in Indonesia S Harsono, H Widyantoro, T Prawitowati, B Rachmad RELIGACIÓN. REVISTA DE CIENCIAS SOCIALES Y HUMANIDADES 4 (http://revista …, 2019 | 2 | 2019 |
| NEGARA ASAL MEREK (COUNTRY OF ORIGIN) DAN HUBUNGANNYA DENGAN PERSEPSI KUALITAS SERTA KEPERCAYAAN PADA MEREK PRODUK SEPATU OLAH RAGA S Harsono Forum Manajemen Indonesia 6 1 (2014), 1-15, 2014 | 2 | 2014 |
Harry WidyantoroSTIE Perbanas SurabayaEmail yang diverifikasi di perbanas.ac.id
