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Citations per year
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Cited by
All
Since 2019
Citations
32
21
h-index
2
2
i10-index
1
1
0
6
3
2016
2017
2018
2019
2020
2021
2022
2023
1
6
4
6
4
4
5
2
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Michael Aswin Winardi
Lecturer of Hotel Business Program Podomoro University
Verified email at podomorouniversity.ac.id
Human Resource
Emotional Intelligence
Emotional Labor
Hospitality
Tourism
Articles
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Year
The role of emotional intelligence and emotional labor among frontline employees in casino hotel Macao
M Yadisaputra
International Journal of Tourism Sciences 15 (1-2), 44-58
, 2015
26
2015
Aware of tourism? Is it important to apply it to the community in Batulayang Tourism Village-Bogor Regency?[Sadar Wisata? Apakah penting penerapannya pada masyarakat di Desa …
M Yadisaputra, S Palupi
Proceeding of Community Development 2 (1), 682-691
, 2018
5
2018
The Influence of Emotional Intelligence and Entrepreneurial Behaviour of Frontline Hotel Employees in Complaint Handling Performance
P Rahayuningtyas, M Yadisaputra
Journal of Tourism Research & Hospitality 2018
, 2018
1
2018
The Influence of Emotional Intelligence and Entrepreneurial Behaviour of Frontline Hotel Employees in Complaint Handling Performance
M Rahayuningtyas, Puji: Yadisaputra
15th APachCHRIE Conference 2017
, 2017
2017
Relationship between HEXACO Personality Factors and Emotional Labor of Service Providers in Indonesia Hospitality and Tourism Industry
MYA Azahari
The 12th Asia Pacific CHRIE (Council on Hotel, Restaurant, and Institutional …
, 2014
2014
Relationship between HEXACO Personality Factors and Emotional Labor of Service Providers in Indonesia Hospitality and Tourism Industry
M Yadisaputra
Trisakti Institute of Tourism
, 2013
2013
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