| Clothes, condoms, and customer satisfaction: The effect of employee mere presence on customer satisfaction depends on the shopping situation T Otterbring, C Lu Psychology & Marketing 35 (6), 454-462, 2018 | 53 | 2018 |
| The role of self-service mobile technologies in the creation of customer travel experiences C Lu, W Geng, I Wang Technology innovation management review 5 (2), 2015 | 27 | 2015 |
| Masculine (low) digit ratios predict masculine food choices in hungry consumers T Otterbring, CT Elbæk, C Lu Food Quality and Preference 90, 104168, 2021 | 7 | 2021 |
| Can digit ratio and gender identity predict preferences for consumption options with a distinct gender image? T Otterbring, CT Elbæk, C Lu Frontiers in Psychology 13, 923709, 2022 | 1 | 2022 |
| Public Management Logics for Service Innovation P Samuelsson, A Sukhov, C Lu, J Kaluza Service Innovation For Sustainable Business: Stimulating, Realizing And …, 2019 | 1 | 2019 |
| The role of sustainability policy in influencing service innovation: a case study of Changzhou BRT system C Lu The role of sustainability policy in influencing service innovation: a case …, 2014 | 1 | 2014 |
| Travel Experience creation in the context of mobile technologies C Lu, G Wei, I Wang 24th Annual RESER Conference Services and New Societal Challenges …, 2014 | | 2014 |
| The development of market oriented transport organization: A case study of Changzhou transit group C Lu China Marketing International Conference (CMIC), JUL 11-14, 2014, Huazhong …, 2014 | | 2014 |
| Is sustainability being a driver of service innovation in the public transport sector?: A case study of BRT in Changzhou, China C Lu | | 2013 |
Tobias OtterbringProfessor, University of AgderVerified email at uia.no
