RBBR Model: A prediction model of bank health level based on risk for Regional Development Banks (BPD) in Indonesia H Chaniago, H Widyantoro Journal of Economics, Business, and Accountancy Ventura 20 (1), 47-60, 2017 | 15 | 2017 |
The development of service quality model as a criterion in selecting the banks in Indoensia S Harsono, H Widyantoro, T Prawitowati, B Rahmat Polish Journal of Management Studies 15 (2), 82-92, 2017 | 13 | 2017 |
Analisis faktor-faktor yang mempengaruhi tingkat stress kerja pada tenaga edukatif tetap perguruan tinggi swasta di Surabaya T Suryani, H Widyantoro Jurnal Manajemen Sumber Daya Manusia, 1-12, 2001 | 8 | 2001 |
Peranan Penggunaan Prinsip Syari’ah dan Budaya dalam Model Kualitas Jasaloyalitas pada Perbankan Syari’ah Y Sutarso, H Chaniago, H Widyantoro Makalah disampaikan pada Forum Riset Perbankan Syaria’ah II, 2010 | 7 | 2010 |
Service-oriented organizational citizenship behavior, service quality and customer citizenship behavior: Comparison of implementation and evaluation from the perspective of … SH Awan, H Widyantoro, T Prawitowati Market-Tržište 33 (1), 75-92, 2021 | 4 | 2021 |
Measurement of Customer Satisfaction at Career Centre in Higher Education Institution H Widyantoro Journal of Economics, Business, & Accountancy Ventura 15 (1), 47-58, 2012 | 2 | 2012 |
Pengaruh Sumber-sumber Stres Kerja Terhadap Kepuasan Kerja Karyawan Dan Tenaga Edukatif Tetap Sekolah Tinggi Ilmu Ekonomi Perbanas Surabaya W Harry Surabaya: Program Pascasarjana Ilmu Manajemen Universitas Airlangga, 1999 | 2 | 1999 |
Pengaruh Motivasi Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Serta Dampaknya Pada Kinerja Karyawan Dinas Pekerjaan Umum dan Penataan Ruang Kabupaten Nganjuk DJ Pangestuti, H Widyantoro Jurnal Manajemen STIE Muhammadiyah Palopo 9 (1), 151-164, 2023 | 1 | 2023 |
An Empirical study on the implementation of S-OCB, Servqual, Satisfaction, Loyalty and CCB in Banking Industries S Harsono, H Widyantoro, T Prawitowati, B Rachmat Journal of System and Management Sciences 13 (5), 140-152, 2023 | 1 | 2023 |
Uslužno orijentirano organizacijsko ponašanje prema građanima, kvaliteta usluge i ponašanje korisnika kao dobrih građana: usporedba primjene i procjena iz perspektive korisnika … S Harsono, H Widyantoro, T Prawitowati, B Rachmat Market-Tržište 33 (1), 75-92, 2021 | 1 | 2021 |
THE GRADUATES’PERCEPTION TOWARDS PERSONAL CHARACTERISTICS REQUIREMENT IN JOB SEEKING PROCESS IN HIGHER EDUCATION INSTITUTION H Widyantoro | 1 | 2010 |
Pengaruh work stress dan job burnout terhadap turnover intention DA Rahmawati, H Widyantoro Jurnal Bahana Manajemen Pendidikan 12 (2), 1-9, 2023 | | 2023 |
Pengaruh Service Quality, Perceived Value, Dan Customer Satisfaction Terhadap Customer Loyalty Pada Nasabah BCA Di Surabaya DI Sumantri, B Rachmat, H Widyantoro Management Studies and Entrepreneurship Journal (MSEJ) 4 (5), 4849-4862, 2023 | | 2023 |
Pengaruh Stres Kerja Dan Kebahagiaan di Tempat Kerja Terhadap Kinerja Karyawan di CV. Avira TA Aminingsih, H Widyantoro SEIKO: Journal of Management & Business 6 (1), 545-557, 2023 | | 2023 |
Analisis Kelebihan dan Kelemahan Sistem Penggajian Serta Pengaturan Kepangkatan Dan Jabatan Pada PT. Petrogas Jatim Utama T Prawitowati, H Widyantoro, E Yulianti Universitas Hayam Wuruk Perbanas Surabaya, 2022 | | 2022 |
Pengaruh Analisis Beban Kerja Berdasarkan Volume Kerja Terhadap Tingkat Ekektivitas dan Efisiensi Kerja pada Pd BPR Bank Daerah Lamongan H Widyantoro, T Prawitowati Universitas Hayam Wuruk Perbanas Surabaya, 2022 | | 2022 |
Service Organizational Citizenship Behavior (SOCB) di Perbankan Mengelola Kualitas Layanan di Era Milenial SH Awan, H Widyantoro, T Prawitowati, B Rachmat Penerbit Mitra Wacana Media, 2020 | | 2020 |
Percepcion, brecha y reflexion de los comportamientos de ciudadania organizacional orientados al servicio desde la perspectiva de los empleados y clientes bancarios en Indonesia. S Harsono, H Widyantoro, T Prawitowat, B Rachmat Religación. Revista de Ciencias Sociales y Humanidades 5 (23), 118-126, 2020 | | 2020 |
Perception, Gap and Reflection of Service-Oriented Organizational Citizenship Behaviors from the Perspective of Banking Employees and Customers in Indonesia S Harsono, H Widyantoro, T Prawitowati, B Rachmat Religación: Revista de Ciencias Sociales y Humanidades 5 (23), 118-125, 2020 | | 2020 |
Mengembangkan Service Oriented-Organizational Citizenship Behaviour (SOCB) dan Kualitas Layanan (SERVQUAL) S Harsono, T Prawitowati, B Rachmat, H Widyantoro Jurnal Penamas Adi Buana 3 (2), 63-72, 2020 | | 2020 |