| Influence of satisfaction and loyalty on Net Promoter Score (NPS) in academic libraries in Indonesia DP Srirahayu, EP Anugrah, K Layyinah Library Management 42 (6/7), 325-339, 2021 | 17 | 2021 |
| The effect of service quality and satisfaction on loyalty of college library users in Indonesia DP Srirahayu, S Hartini, T Handriana, K Layyinah, A Firdaus Library Philosophy and Practice 4311, 1-22, 2020 | 8 | 2020 |
| The Effectiveness Program of User Education at University of Malaya’s Library D Harisanty, AF Diba, K Layyinah Library Philosophy and Practice, 1-15, 2020 | | 2020 |
| Direktori Online “Animal Care Se-Jawa Dan Bali” K Layyinah UNIVERSITAS AIRLANGGA, 2019 | | 2019 |
| PEMANFAATAN BEKUPON BUKU DALAM MENINGKATKAN TINGKAT LITERASI DI MASYARAKAT GENTENG CANDIREJO SURABAYA D Harisanty, EP Anugrah, MN Rahmah, K Layyinah, SAN Rohmawati Edulib 10 (1), 113-125, 0 | | |
| UTILIZATION OF BOOK BEKUPON IN INCREASING LITERATION LEVEL IN THE COMMUNITY OF CANDIREJO GENTENG SURABAYA MN Rahmah, K Layyinah, SAN Rohmawati, E Putri | | |
