| Customer Loyalty: The Effect of Service Quality, Corporate Image, Customer Relationship Marketing and Customer Satisfaction as Intervening Variable-An INDUSTRIAL MANAGEMENT … W Astuti, H Karyose, F Achmad Marketing and Branding Research 4, 336-347, 2017 | 65 | 2017 |
| Green Product And Its Impact on Customer Satisfaction W Astuti, S Bambang, F Achmad Journal of Business and Management 19 (8), 35-47, 2017 | 50* | 2017 |
| Effect of service quality and brand image on repurchase intention through word of mouth at budget hotels airy rooms H Prabowo, W Astuti, H Respati Open Journal of Business and Management 8 (01), 194, 2019 | 49 | 2019 |
| The role of service performance mediating the effect of management commitment to service quality structure on the reputation of hospitality industry companies in West Java E Amperawati, W Astuti, B Triatmanto Management Science Letters 10 (12), 2869-2874, 2020 | 43 | 2020 |
| Pengaruh kepuasan konsumen terhadap pembentukan komitmen pelanggan dan e-WOM pada pengguna aplikasi e-money “OVO” N Oktaviani, W Astuti, A Firdiansjah Jurnal Manajemen Dan Pemasaran Jasa 12 (1), 93-112, 2019 | 43 | 2019 |
| Customer loyalty the effects of service quality and the mediating role of customer relationship marketing TelKom Speedy in Jember Area M Rizka, A Widji Rev. Integr. Bus. Econ. Res 2 (1), 491-502, 2013 | 43 | 2013 |
| Entrepreneurial skills and SME’s business performance: Empirical study culinary business W Astuti, F Supanto, B Supriadi Journal of Economics and Sustainable Development 10 (22), 160-166, 2019 | 37 | 2019 |
| Kinerja Layanan Hotel Bintang Empat Kota Bandung-Jawa Barat Di Era New Normal ED Amperawati, R Krisnanda, W Astuti, B Triatmanto Seminar Nasional Kepariwisataan (SENORITA)# 3 2022, 2022 | 30 | 2022 |
| The relationship between customer satisfaction and loyalty: evidence on online transportation services in Indonesia A Widjaja, W Astuti, A Manan International Journal of Advances in Scientific Research and Engineering 5 …, 2019 | 30 | 2019 |
| Mediation effect of customer satisfaction from the relationship between system quality, information quality, and service quality towards interests of tourist visiting in East … BP Pratama, S Hidayatullah, S Alvianna, W Astuti, R Krisnanda International Journal of Innovative Science and Research Technology 6 (1 …, 2021 | 25 | 2021 |
| The impact of organizational culture and emotional intelligence on employee performance: an empirical study from Indonesia SC FEBRINA, W Astuti, B Triatmanto The Journal of Asian Finance, Economics and Business (JAFEB) 8 (11), 285-296, 2021 | 24 | 2021 |
| Pengantar Ilmu Pariwisata Pariwisata S Alvianna, W Astuti, S Hidayatullah, R Krisnanda UWAIS Publ., no. September, 1-344, 2022 | 18 | 2022 |
| Model of information systems success Delone and Mclean in using Pedulilindungi application in the tourism sector of Malang City S Hidayatullah, S Alvianna, AZ Sugeha, W Astuti Jurnal Pariwisata Pesona 7 (1), 49-57, 2022 | 16 | 2022 |
| the the Effect of Reputation and Competence on Customer Loyalty Through Customer Trust AD Astono International Journal of Global Accounting, Management, Education, and …, 2021 | 16 | 2021 |
| The effect of mixed marketing moderation and innovation on the influence of market orientation and entrepreneurship orientation toward marketing performance A Kuncoro, W Astuti, A Firdiansjah Management Science Letters 11 (3), 895-902, 2021 | 12 | 2021 |
| The influence of market orientation, learning orientation, and entrepreneurial orientation toward innovation and impact on company performance JTD Iwan Kurniawan Subagja, Widji Astuti International Journal of Multidisciplinary Research and Development 4 (9), 73-82, 2017 | 9 | 2017 |
| Pengaruh Customer Relationship Management Terhadap Kepuasan Dan Loyalitas Nasabah (Survey Pada Nasabah Bank Jawa Timur Cabang Gedung Inbis Malang) M Febrianingtyas Jurnal Administrasi Bisnis S1 Universitas Brawijaya 9 (2), 81596, 2014 | 9 | 2014 |
| Peranan Pemasaran Politik Kandidat dalam Meyakinkan Pemilih pada Pilkada Kota Malang W Astuti National Conference on Management Research, 2008 | 9 | 2008 |
| The Effect of Corporate Governance on Earnings Management through Accounting Conservatism A Nurmansyah, W Astuti, P Assih International Journal of Advances in Scientific Research and Engineering …, 2019 | 8 | 2019 |
| Pengaruh Service Quality dan Brand Image Terhadap Rerpurchase Intention Tamu Menginap Hotel Budget di Kota Semarang H Prabowo, W Astuti, H Respati Seminar Nasional Kepariwisataan (SENORITA) 2020, 2020 | 7 | 2020 |
